Current answer
CM.com experienced a minor incident: CM Platform - Verification Email delivery issues.. ServiceAlert observed recovery on Sep 9, 2026.
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Incident Lifecycle
Affected Components
Platform Apps
Email Campaigns
Incident Timeline
Monitoring
We are still observing a queue towards certain email providers. Until the queue is processed delays are possible.
Sep 8, 2026 at 2:11 PM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Sep 8, 2026 at 1:58 PM UTC
Investigating
We are currently investigating an issue affecting the delivery of login and verification emails for the CM Platform. As a result, some users may be unable to receive the necessary emails to complete the login process.
Sep 8, 2026 at 12:22 PM UTC
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