New Multi-region uptime checks and custom-domain status pages

Issues with Email to Fax

Minor Impact Resolved Duration: 20h 5m November 12, 2026
View the provider incident record →

Current answer

Broadvoice experienced a minor incident: Issues with Email to Fax. ServiceAlert observed recovery on Nov 13, 2026.

Official Broadvoice status page Current Broadvoice status ServiceAlert observed status change:

Looking for an update now? Check the current status, or follow Broadvoice for future changes.

Incident Lifecycle

Investigating Identified Monitoring
Affected Components
Virtual Fax

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Nov 13, 2026 at 3:21 AM UTC
Identified
The issue has been identified and we are awaiting a fix from external provider.
Nov 12, 2026 at 11:04 PM UTC
Investigating
We are currently investigating this issue.
Nov 12, 2026 at 8:34 PM UTC
Was your business affected by this Broadvoice outage?
Follow Broadvoice and route available status alerts to email or a team channel.