Current answer
Broadvoice experienced a minor incident: Issues with Contact Center Analytics. ServiceAlert observed recovery on Nov 6, 2026.
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Incident Lifecycle
Affected Components
Contact Center
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Nov 6, 2026 at 12:18 AM UTC
Identified
The issue has been identified and a fix is being implemented.
Nov 6, 2026 at 12:07 AM UTC
Investigating
We are currently investigating this issue.
Nov 5, 2026 at 10:41 PM UTC
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