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Brandwatch

Consumer Research - Real-time Mentions and Dashboard Issues

Minor Impact Resolved Duration: 1h 59m August 27, 2026
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Current answer

Brandwatch experienced a minor incident: Consumer Research - Real-time Mentions and Dashboard Issues. ServiceAlert observed recovery on Aug 27, 2026.

Official Brandwatch status page Current Brandwatch status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Monitoring
Affected Components
Consumer Research Application Data Collection Listen

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Aug 27, 2026 at 9:59 PM UTC
Investigating
We're currently experiencing an issue with real-time mentions, and possible errors within dashboards. Our Engineering team is investigating the cause.
Aug 27, 2026 at 8:10 PM UTC
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