New Multi-region uptime checks and custom-domain status pages

Consumer Research - Query Backfill and Real-time data delay

Minor Impact Resolved Duration: 3d 14h 59m September 4, 2026
View the provider incident record →

Current answer

Brandwatch experienced a minor incident: Consumer Research - Query Backfill and Real-time data delay. ServiceAlert observed recovery on Sep 8, 2026.

Official Brandwatch status page Current Brandwatch status ServiceAlert observed status change:

Looking for an update now? Check the current status, or follow Brandwatch for future changes.

Incident Lifecycle

Identified
Affected Components
Consumer Research Application Data Collection Listen

Incident Timeline

Identified
We wanted to let you know that we're currently experiencing an issue affecting query data backfilling and real-time matching.

No data will be lost as a result of this issue. We’re working to resolve it and will keep you informed of any updates.

Thank you for your patience.
Sep 4, 2026 at 7:45 PM UTC
Was your business affected by this Brandwatch outage?
Follow Brandwatch and route available status alerts to email or a team channel.