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Brandwatch

Consumer Research/Listen - Delays to incoming realtime mentions

Minor Impact Resolved Duration: 1h September 3, 2026
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Current answer

Brandwatch experienced a minor incident: Consumer Research/Listen - Delays to incoming realtime mentions. ServiceAlert observed recovery on Sep 3, 2026.

Official Brandwatch status page Current Brandwatch status ServiceAlert observed status change:

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Incident Lifecycle

Identified Monitoring
Affected Components
Data Collection Listen

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Sep 3, 2026 at 12:16 PM UTC
Identified
We’re currently experiencing a delay in incoming data to Brandwatch Consumer Research. Our team is investigating the issue and working to restore normal data flow as quickly as possible.

We’ll provide a further update once we have more information. Thank you for your patience and understanding.
Sep 3, 2026 at 11:44 AM UTC
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