Consumer Research - New Data Ingestion and Query Backfill Delays
View the provider incident record →Current answer
Brandwatch experienced a minor incident: Consumer Research - New Data Ingestion and Query Backfill Delays. ServiceAlert observed recovery on Sep 22, 2026.
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Incident Lifecycle
Affected Components
Consumer Research Application
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Incident Timeline
Monitoring
Our Engineering team has just confirmed that real time date has caught up but backfills may still experience delays.
The Engineering team are continuing to work on a fix for the backfills issues.
Many thanks for your patience in the meantime.
The Engineering team are continuing to work on a fix for the backfills issues.
Many thanks for your patience in the meantime.
Sep 22, 2026 at 8:27 AM UTC
Identified
Our Engineering team has identified that this issue is also causing delays with the new data ingestion, along with the query backfills. The Engineering team are continuing to work on a fix for this issue.
Sep 21, 2026 at 10:48 PM UTC
Identified
Our Engineering team has identified the cause of the query backfill delays, and is actively working on a fix.
Sep 21, 2026 at 9:46 PM UTC
Investigating
We're currently experiencing a delay with query backfills, and our Engineering team is investigating the cause.
Sep 21, 2026 at 9:23 PM UTC
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