Current answer
Brandwatch experienced a minor incident: [Consumer Research / Listen] Data Ingestion Delays. ServiceAlert observed recovery on Sep 21, 2026.
Looking for an update now? Check the current status, or follow Brandwatch for future changes.
Incident Lifecycle
Affected Components
Data Collection
Listen
Incident Timeline
Investigating
We are aware of some delays with data ingestion within Consumer Research and Listen.
Our Engineering Team are working to clear the backlog as soon as possible.
Further updates will follow as soon as additional information becomes available.
Our Engineering Team are working to clear the backlog as soon as possible.
Further updates will follow as soon as additional information becomes available.
Sep 21, 2026 at 12:55 PM UTC
Was your business affected by this Brandwatch outage?
Follow Brandwatch and route available status alerts to email or a team channel.