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[Consumer Research / Listen] Data Ingestion Delays

Minor Impact Resolved Duration: 2h 59m September 21, 2026
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Current answer

Brandwatch experienced a minor incident: [Consumer Research / Listen] Data Ingestion Delays. ServiceAlert observed recovery on Sep 21, 2026.

Official Brandwatch status page Current Brandwatch status ServiceAlert observed status change:

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Incident Lifecycle

Investigating
Affected Components
Data Collection Listen

Incident Timeline

Investigating
We are aware of some delays with data ingestion within Consumer Research and Listen.

Our Engineering Team are working to clear the backlog as soon as possible.

Further updates will follow as soon as additional information becomes available.
Sep 21, 2026 at 12:55 PM UTC
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