New Multi-region uptime checks and custom-domain status pages

Consumer Research - Query Backfill Delays

Minor Impact Resolved Duration: 2h 59m September 2, 2026
View the provider incident record →

Current answer

Brandwatch experienced a minor incident: Consumer Research - Query Backfill Delays. ServiceAlert observed recovery on Sep 2, 2026.

Official Brandwatch status page Current Brandwatch status ServiceAlert observed status change:

Looking for an update now? Check the current status, or follow Brandwatch for future changes.

Incident Lifecycle

Investigating Monitoring Monitoring
Affected Components
Consumer Research Application Listen

Incident Timeline

Monitoring
Our Engineering team are continuing to monitor the results.
Sep 2, 2026 at 6:51 PM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Sep 2, 2026 at 6:46 PM UTC
Investigating
We're currently experiencing a delay with query backfills, and our Engineering team is investigating the cause.
Sep 2, 2026 at 5:05 PM UTC
Was your business affected by this Brandwatch outage?
Follow Brandwatch and route available status alerts to email or a team channel.