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Brandwatch

Consumer Research - Intermittent Issue with Results Not Loading

Minor Impact Resolved Duration: 19d 15h 22m September 9, 2026
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Current answer

Brandwatch experienced a minor incident: Consumer Research - Intermittent Issue with Results Not Loading. ServiceAlert observed recovery on Sep 29, 2026.

Official Brandwatch status page Current Brandwatch status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Monitoring Monitoring Monitoring
Affected Components
Consumer Research Application

Incident Timeline

Monitoring
We are continuing to monitor for any further issues.
Sep 21, 2026 at 3:48 PM UTC
Monitoring
We are continuing to monitor for any further issues.
Sep 14, 2026 at 3:53 PM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Sep 9, 2026 at 10:34 PM UTC
Investigating
We're currently experiencing intermittent issues with results not loading in Query Explore and Dashboards, and our Engineering team is investigating the cause.
Sep 9, 2026 at 5:12 PM UTC
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