New Multi-region uptime checks and custom-domain status pages

Consumer Research - Query Backfill delays

Minor Impact Resolved Duration: 4h 4m September 4, 2026
View the provider incident record →

Current answer

Brandwatch experienced a minor incident: Consumer Research - Query Backfill delays. ServiceAlert observed recovery on Sep 4, 2026.

Official Brandwatch status page Current Brandwatch status ServiceAlert observed status change:

Looking for an update now? Check the current status, or follow Brandwatch for future changes.

Incident Lifecycle

Investigating
Affected Components
Data Collection Listen

Incident Timeline

Investigating
We are currently experiencing a delay with Query backfills impacting both Consumer Research & Listen platforms.

This issue has been escalated to our Product Engineers who are investigating the issue.

We apologise for any inconvenience or disruption this causes. We will provide an update as soon as further details are available.
Sep 4, 2026 at 4:40 AM UTC
Was your business affected by this Brandwatch outage?
Follow Brandwatch and route available status alerts to email or a team channel.