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Issues affecting COP operations

Major Impact Resolved Duration: 2h 13m August 31, 2026
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Current answer

Bitso experienced a major incident: Issues affecting COP operations. ServiceAlert observed recovery on Aug 31, 2026.

Official Bitso status page Current Bitso status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Monitoring
Affected Components
Bank Transfer

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Aug 31, 2026 at 3:36 PM UTC
Investigating
One of our service providers is experiencing system issues affecting COP transactions. Our engineering team is following up to restore the service as soon as possible.

Your funds remain secure. We will update this page as soon as we have more information.

We apologize for the inconvenience and thank you for your patience.

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Uno de nuestros proveedores de servicios está presentando problemas en sus sistemas que afectan las transacciones en COP...
Aug 31, 2026 at 2:02 PM UTC
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