BigCommerce

B2B Ninja Add-To-Quote On Storefront Product Page timeouts

Minor Impact Resolved Duration: 1h 40m August 26, 2026

Current answer

BigCommerce experienced a minor incident: B2B Ninja Add-To-Quote On Storefront Product Page timeouts. ServiceAlert observed recovery on Aug 26, 2026.

Official BigCommerce status page Current BigCommerce status ServiceAlert observed status change: Aug 26, 2026 at 11:55 AM UTC

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Investigating Investigating

Investigating

We are continuing to investigate this issue.

Aug 26, 2026 at 11:08 AM UTC

Investigating

We are currently investigating an issue affecting stores using B2B Ninja, where users are unable to add products to a quote from the storefront.

Aug 26, 2026 at 10:14 AM UTC

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