BigCommerce Outage History
Uptime record, past incidents, and downtime history for BigCommerce.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| April 2026 | 90% | 10 | 1 |
| March 2026 | 87.1% | 31 | 4 |
| February 2026 | 75% | 20 | 5 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 61 Days)
Feb 9
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
April 2026
PayPal Commerce Platform 3DS popup infinite loading issue
Started: Apr 9, 2:53 PM
investigating
The Commerce development team is working closely with PayPal’s external team to identify the root cause of the issue.
Apr 9, 3:24 PM
investigating
Commerce team currently investigating an issue affecting PPCP 3DS authentication on the UK store. Some shoppers may experience an infinite loading state within the 3DS authentication popup, preventing completion of their transactions.
Apr 9, 2:53 PM
Increase in 401 status responses to Storefront GraphQL API
Started: Apr 3, 3:55 PM
investigating
We are currently investigating this issue.
Apr 3, 3:56 PM
identified
Starting at 12:30PM UTC, there is an increase of 401 responses to the Storefront GraphQL API. This issue is intermittent and impacts Stencil storefronts utilizing GraphQL
Apr 3, 3:55 PM
March 2026
Issue with Catalysts/Makeswift builder
Started: Mar 25, 5:06 PM
monitoring
Commerce engineers have implemented a fix and are monitoring the results. If using One Click Catalyst, merchants will need to redeploy to pickup the latest version. For merchants with their own codebase repository of Catalyst, they can pull in the latest changes from bigcommerce/catalyst-makeswift@1.6.3 or manually bump @makeswift/runtim@0.26.4 to include the fix for this issue.
Mar 25, 7:46 PM
identified
Commerce engineers have identified the issue and are implementing a fix. We will continue to provide updates as they become available.
Mar 25, 5:49 PM
investigating
Commerce Engineers are investigating an issue impacting users who are using the latest version of Catalyst and using the Makeswift builder. We will provide updates as they become available.
Mar 25, 5:06 PM
Issue with new quotes in B2B edition
Started: Mar 17, 11:28 AM
identified
BigCommerce engineers have identified an issue on a subset of stores where quotes created in the B2B edition are not associated to a channel. A fix is being implemented and updates will be provided as more information becomes available.
Mar 17, 11:28 AM