Аn issue with Management API requests to add products to carts
View the provider incident record →Current answer
BigCommerce experienced a minor incident: Аn issue with Management API requests to add products to carts. ServiceAlert observed recovery on Oct 12, 2026.
Looking for an update now? Check the current status, or follow BigCommerce for future changes.
Incident Lifecycle
Affected Components
API & Webhooks
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Oct 12, 2026 at 12:00 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Oct 12, 2026 at 11:21 AM UTC
Investigating
BigCommerce engineers are investigating an issue with Management API requests to add products to carts. We'll share updates as more information becomes available.
Oct 12, 2026 at 11:14 AM UTC
Was your business affected by this BigCommerce outage?
Follow BigCommerce and route available status alerts to email or a team channel.