Current answer
BigCommerce experienced a minor incident: Partial search unavailability. ServiceAlert observed recovery on Sep 26, 2026.
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Incident Lifecycle
Affected Components
Storefront
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Sep 26, 2026 at 6:54 PM UTC
Investigating
Certain storefronts may be experiencing errors for searches. We are currently investigating this issue
Sep 26, 2026 at 6:53 PM UTC
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