New Multi-region uptime checks and custom-domain status pages
BigCommerce

Webhooks Delay

Minor Impact Resolved Duration: 1h 9m September 20, 2026
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Current answer

BigCommerce experienced a minor incident: Webhooks Delay. ServiceAlert observed recovery on Sep 20, 2026.

Official BigCommerce status page Current BigCommerce status ServiceAlert observed status change:

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Incident Lifecycle

Investigating
Affected Components
API & Webhooks

Incident Timeline

Investigating
BigCommerce engineers are currently investigating intermittent delays with webhooks delivery to a subset of stores. We will keep you informed with updates as they become available.
Sep 20, 2026 at 7:55 AM UTC
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