New Multi-region uptime checks and custom-domain status pages
BigCommerce

Search document updates delays in Control Panel experience.

Minor Impact Resolved Duration: 33m August 27, 2026
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Current answer

BigCommerce experienced a minor incident: Search document updates delays in Control Panel experience.. ServiceAlert observed recovery on Aug 27, 2026.

Official BigCommerce status page Current BigCommerce status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Monitoring
Affected Components
Control Panel

Incident Timeline

Monitoring
We identified the root cause, mitigated the issue, and will continue to monitor the situation.
Aug 27, 2026 at 12:20 PM UTC
Investigating
European merchants may experience minor delays in search document updates during Control Panel interaction.
Aug 27, 2026 at 12:16 PM UTC
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