Current answer
BigCommerce experienced a minor incident: Intermittent Availability Issues in Australia. ServiceAlert observed recovery on Oct 2, 2026.
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Incident Lifecycle
Affected Components
Storefront
Incident Timeline
Monitoring
Engineers have deployed additionally capacity in this region and aren't continuing to monitor the availability and performance.
Oct 2, 2026 at 3:23 AM UTC
Investigating
BigCommerce engineers are currently investigating intermittent availability and degraded performance for Australian hosted stores. We will provide an update shortly.
Oct 2, 2026 at 2:29 AM UTC
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