BigCommerce

QuickBooks Payments stores cannot transact

Major Impact Resolved Duration: 3h 45m October 5, 2026

Current answer

BigCommerce experienced a major incident: QuickBooks Payments stores cannot transact. ServiceAlert observed recovery on Oct 5, 2026.

Official BigCommerce status page Current BigCommerce status ServiceAlert observed status change: Oct 5, 2026 at 10:30 PM UTC

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Identified Investigating Identified Identified Monitoring

Affected Components

Checkout & Payment Processing

Monitoring

we have deployed a fix and are monitoring the issue.

Oct 5, 2026 at 10:16 PM UTC

Identified

We are continuing to work on a fix for this issue.

Oct 5, 2026 at 9:34 PM UTC

Identified

The issue has been identified and a fix is being implemented.

Oct 5, 2026 at 8:02 PM UTC

Investigating

We are currently investigating this issue.

Oct 5, 2026 at 7:59 PM UTC

Identified

The issue has been identified and a fix is being implemented.

Oct 5, 2026 at 7:59 PM UTC

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