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BCycle mobile app crashing and not loading

Major Impact Resolved Duration: 1h 14m November 11, 2026
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Current answer

BCycle experienced a major incident: BCycle mobile app crashing and not loading. ServiceAlert observed recovery on Nov 11, 2026.

Official BCycle status page Current BCycle status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Monitoring
Affected Components
BCycle Mobile App

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Nov 11, 2026 at 8:59 PM UTC
Investigating
We are investigating an issue with the mobile app not loading, starting from app startup. We are looking for a root cause and will update with relevant information here as we learn more.
Nov 11, 2026 at 8:45 PM UTC
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