Rise 360: PDF Exports Are Failing
Incident Lifecycle
Incident Timeline
Monitoring
We are continuing to monitor for any further issues.
Jul 27, 2026 at 6:48 PM UTC
Monitoring
We are continuing to monitor for any further issues.
Jul 27, 2026 at 5:52 PM UTC
Monitoring
We've implemented a fix for the issue affecting PDF exports in Rise 360.
Customers should now be able to export courses as PDFs again. We're continuing to monitor performance to ensure the fix is working as expected.
Thank you for your patience while we worked to resolve this issue.
Customers should now be able to export courses as PDFs again. We're continuing to monitor performance to ensure the fix is working as expected.
Thank you for your patience while we worked to resolve this issue.
Jul 27, 2026 at 4:52 PM UTC
Investigating
We are continuing to investigate this issue.
Jul 27, 2026 at 3:53 PM UTC
Investigating
We're investigating an issue affecting PDF exports in Rise 360.
Customers may be unable to export courses as PDFs. We're actively investigating the cause and will share another update as soon as we have more information.
We understand this impacts your work and appreciate your patience while we investigate.
Customers may be unable to export courses as PDFs. We're actively investigating the cause and will share another update as soon as we have more information.
We understand this impacts your work and appreciate your patience while we investigate.
Jul 27, 2026 at 2:54 PM UTC
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