Current answer
Arctic Wolf experienced a critical incident: Unified Portal Inaccessible Globally. ServiceAlert observed recovery on Sep 8, 2026.
Looking for an update now? Check the current status, or follow Arctic Wolf for future changes.
Incident Lifecycle
Affected Components
Portal-Log Search
Portal-Log Search
Portal-Log Search
Portal-Log Search
Portal-Data Explorer
Portal-Data Explorer
Portal-Data Explorer
Portal-Data Explorer
Portal-Documentation & Support Portal
Portal-Documentation & Support Portal
Portal-Documentation & Support Portal
Portal-Documentation & Support Portal
Incident Timeline
Monitoring
After investigating, we discovered that identify management services which authenticate access to the Unified Portal experienced an increase in requests from internal services which resulted in degraded Unified Portal performance, and in some cases the inability to access the Unified Portal.
After these increased requests were canceled by Arctic Wolf teams the Unified Portal began to stabilize and access issues began resolving. Access should now be recovering for all users.
We are currently...
After these increased requests were canceled by Arctic Wolf teams the Unified Portal began to stabilize and access issues began resolving. Access should now be recovering for all users.
We are currently...
Sep 8, 2026 at 3:31 PM UTC
Investigating
We are aware of an issue affecting accessibility to the Unified Portal
Users may be presented with an error message on login screen while accessing the Portal.
Our team has been alerted and is investigating.
Next Update: 09/08/26 16:00 UTC
Users may be presented with an error message on login screen while accessing the Portal.
Our team has been alerted and is investigating.
Next Update: 09/08/26 16:00 UTC
Sep 8, 2026 at 2:14 PM UTC
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