Logins impacted on the Aurora EDR console in APAC Region
View the provider incident record →Current answer
Arctic Wolf experienced a major incident: Logins impacted on the Aurora EDR console in APAC Region. ServiceAlert observed recovery on Oct 19, 2026.
Provider-reported start: . Notice published: .
Looking for an update now? Check the current status, or follow Arctic Wolf for future changes.
Incident Lifecycle
Affected Components
Aurora Endpoint
Incident Timeline
Monitoring
We have implemented a fix for the issue affecting all logins on the Aurora EDR console. Services in the APAC region appear to be recovering and we are monitoring stability.
Next Update: 10/19/2026 10:00 UTC
Next Update: 10/19/2026 10:00 UTC
Oct 19, 2026 at 10:15 AM UTC
Identified
We have implemented a fix for the issue affecting all logins on the Aurora EDR console. Services in the APAC region appear to be recovering and we are monitoring stability.
Next Update: 10/19/2026 10:00 UTC
Next Update: 10/19/2026 10:00 UTC
Oct 19, 2026 at 10:13 AM UTC
Identified
We are aware of an issue affecting all logins on the Aurora EDR console. Users may experience login issues within the APAC region. Our teams are working to implement a fix for this issue. Next Update: 10/19/2026 10:00 UTC
Oct 19, 2026 at 9:52 AM UTC
Investigating
We are aware of an issue affecting all logins on the Aurora EDR console. Users may experience login issues within the APAC region. Our team have been alerted and continue their investigation. Next Update: 10/19/2026 09:00 UTC
Oct 19, 2026 at 9:00 AM UTC
Investigating
We are aware of an issue affecting admin logins on the Aurora EDR console, at this time the teams are continuing to investigate the issue. Admin users may experience login issues within the APAC region. Our team has been alerted and is investigating. Next Update: 10/19/2026 09:00 UTC
Oct 19, 2026 at 7:57 AM UTC
Investigating
We are continuing to investigate this issue.
Oct 19, 2026 at 7:12 AM UTC
Investigating
We are aware of an issue affecting all logins on the Aurora EDR console. Users may experience login issues within the APAC region. Our team has been alerted and is investigating. Next Update: 10/19/2026 08:00 UTC
Oct 19, 2026 at 7:11 AM UTC
Investigating
We are currently investigating this issue.
Oct 19, 2026 at 7:05 AM UTC
Was your business affected by this Arctic Wolf outage?
Follow Arctic Wolf and route available status alerts to email or a team channel.