Current answer
Aircall experienced a major incident: Calling Issues. ServiceAlert observed recovery on Oct 12, 2026.
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Incident Lifecycle
Affected Components
Inbound Calls
Outbound Calls
Incident Timeline
Monitoring
A fix has been implemented, and we are monitoring the results. Voice traffic seems to be stable now.
Oct 12, 2026 at 10:05 AM UTC
Identified
The issue is circumscribed to a subset of customers and we are taking actions to mitigate the impact. Improvements should be experienced within a few minutes.
Oct 12, 2026 at 9:44 AM UTC
Investigating
We are currently investigating reports of customers not being able to receive or make calls.
Oct 12, 2026 at 9:29 AM UTC
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