Some Clients Experiencing Errors Saving Prescriptions
Incident Lifecycle
Affected Components
ePrescribing
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Aug 21, 2026 at 3:32 PM UTC
Investigating
We are currently investigating an issue affecting some clients' ability to save prescriptions. Affected users may see the error "One or more required fields are blank or invalid. Please enter the missing information before saving." Our technical teams are engaged and actively working to identify and resolve the issue. We will provide an update within 1 hour.
Aug 21, 2026 at 2:45 PM UTC
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