Current answer
Shift4 experienced a critical incident: Eigen Processing Disruption. ServiceAlert observed recovery on Sep 10, 2026.
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Incident Lifecycle
Affected Components
Eigen Gateway
Incident Timeline
Identified
<b>Incident:</b>
Shift4 is aware of a processing disruption regarding our Eigen product, impacting customers with V660 devices. We will provide further details as soon as possible.
Shift4 is aware of a processing disruption regarding our Eigen product, impacting customers with V660 devices. We will provide further details as soon as possible.
Sep 10, 2026 at 12:32 AM UTC
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