Scheduled System Maintenance- September 29, 2026, at 11:00 PM ET through September 30, 2026, at 7:00 AM ET.
View the provider incident record →Current answer
Shift4 experienced a maintenance incident: Scheduled System Maintenance- September 29, 2026, at 11:00 PM ET through September 30, 2026, at 7:00 AM ET.. The provider currently marks this incident Identified.
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Incident Lifecycle
Affected Components
Shift4 Customer Hub
Support Systems
Incident Timeline
Identified
<b>Incident:</b>
We want to make you aware of a scheduled system maintenance,
on Sept 29, 2026 11:00 PM EST through Sept 30th, 2026 7AM EST.
This may result in limited functionality or minor delays across select Shift4 services.
Potential impact may include:
Partner Portal: Some functionality may be temporarily unavailable or experience intermittent issues.
Customer Hub: Merchants may experience issues creating a profile, making account changes and submitting Add-on Orders, and accessing Shift4Shop.
Our teams are actively working to complete the required maintenance as quickly as possible to minimize any disruption. We appreciate your patience and understanding.
If you experience any issues after this scheduled maintenance window, please refresh the browser and clear its cache and cookies.
We want to make you aware of a scheduled system maintenance,
on Sept 29, 2026 11:00 PM EST through Sept 30th, 2026 7AM EST.
This may result in limited functionality or minor delays across select Shift4 services.
Potential impact may include:
Partner Portal: Some functionality may be temporarily unavailable or experience intermittent issues.
Customer Hub: Merchants may experience issues creating a profile, making account changes and submitting Add-on Orders, and accessing Shift4Shop.
Our teams are actively working to complete the required maintenance as quickly as possible to minimize any disruption. We appreciate your patience and understanding.
If you experience any issues after this scheduled maintenance window, please refresh the browser and clear its cache and cookies.
Sep 29, 2026 at 8:11 PM UTC
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