Current answer
Shift4 experienced a minor incident: Focus POS Platform Service Impact. ServiceAlert observed recovery on Sep 28, 2026.
Looking for an update now? Check the current status, or follow Shift4 for future changes.
Incident Lifecycle
Affected Components
Shift4 Dine BI Reporting
Incident Timeline
Identified
<b>Incident:</b>
Shift4 has identified an issue with our Focus POS Platform, affecting online reporting, Mobile App, Loyalty/ Gift Card processing, and online ordering. In-store reporting can be used to view reports during this time. We apologize for any inconvenience.
Shift4 has identified an issue with our Focus POS Platform, affecting online reporting, Mobile App, Loyalty/ Gift Card processing, and online ordering. In-store reporting can be used to view reports during this time. We apologize for any inconvenience.
Sep 28, 2026 at 1:53 PM UTC
Was your business affected by this Shift4 outage?
Follow Shift4 and route available status alerts to email or a team channel.