Best Zendesk Alternatives

14 services in Customer Support ranked by reliability

Operational 100% uptime Platinum
# Service Status 30-Day Uptime Tier Trend Compare
1 Freshworks Operational 100% Platinum Compare
2 Crisp Operational 100% Platinum Compare
3 Tidio Operational 100% Platinum Compare
4 Chatwoot Operational 100% Platinum Compare
5 Dixa Operational 100% Platinum Compare
6 Gladly Operational 100% Platinum Compare
7 Helpshift Operational 100% Platinum Compare
8 Olark Operational 100% Platinum Compare
9 Help Scout Operational 98.89% Bronze Compare
10 Freshdesk Operational 98.55% Bronze Compare
11 Re:amaze Operational 98.55% Bronze Compare
12 tawk.to Operational 98.55% Bronze Compare
13 LiveChat Operational 98.51% Bronze Compare
14 Intercom Operational 98.47% Bronze Compare

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About Zendesk Alternatives

Customer service software and sales CRM platform with ticketing, live chat, help center, and AI-powered automation for support teams.

Looking for a more reliable alternative to Zendesk? This page ranks 14 competing services in the Customer Support category by their actual 30-day uptime, based on continuous monitoring by ServiceAlert.ai. The rankings are updated daily using data collected every 5 minutes across 2336+ cloud services.

Explore the full Customer Support category for all services in this space, or view the reliability rankings across all categories. You can also compare Zendesk head-to-head with any alternative.