Zendesk vs LiveChat
Side-by-side reliability comparison based on real-time monitoring data over the last 25 days.
Zendesk
Customer service software and sales CRM platform with ticketing, live chat, help center, and AI-powered automation for support teams.
OperationalLiveChat
Customer service platform with live chat, help desk, and web analytics for online businesses.
Operational| Metric | Zendesk | LiveChat |
|---|---|---|
| Current Status | Operational | Operational |
| Uptime (25-day) | 96% | 85.71% |
| Days with Issues | 1 | 1 |
| Feed Type | Healthcheck | Statuspage |
| Status Page | View → | View → |
Zendesk vs LiveChat: Reliability Comparison
Choosing between Zendesk and LiveChat? Reliability matters. ServiceAlert.ai tracks both services in real time, monitoring their status pages for outages, degraded performance, and maintenance windows.
Over the last 25 days, Zendesk has maintained 96% uptime with 1 day of issues, while LiveChat has achieved 85.71% uptime with 1 day of issues.
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