Zendesk vs Tidio
Side-by-side reliability comparison based on real-time monitoring data over the last 25 days.
Zendesk
Customer service software and sales CRM platform with ticketing, live chat, help center, and AI-powered automation for support teams.
OperationalTidio
Customer service platform with live chat, chatbots, and AI-powered customer support tools.
Operational| Metric | Zendesk | Tidio |
|---|---|---|
| Current Status | Operational | Operational |
| Uptime (25-day) | 96% | 100% |
| Days with Issues | 1 | 0 |
| Feed Type | Healthcheck | Statuspage |
| Status Page | View → | View → |
Zendesk vs Tidio: Reliability Comparison
Choosing between Zendesk and Tidio? Reliability matters. ServiceAlert.ai tracks both services in real time, monitoring their status pages for outages, degraded performance, and maintenance windows.
Over the last 25 days, Zendesk has maintained 96% uptime with 1 day of issues, while Tidio has achieved 100% uptime with 0 days of issues.
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