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75.5%of 53 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
66.7%
24
8
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 24Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed.
investigating
We are observing intermittent slowness when accessing the Zenoti application for customers hosted on ASIA11. We are investigating the cause and will provide an update as soon as possible.
We have received some confirmations from the field that the response time is better now. Our team is continuing to monitor the systems.
monitoring
We have implemented a fix for the issue. We are monitoring the systems closely.
investigating
We are observing a higher-than-normal response time on our monitoring systems for API services on AMRS09, which may be causing the application to respond slowly for few customers hosted on this POD. We are investigating the cause and will provide an update as soon as possible.
Our Cloud service provider (Azure) is still working on resolving the issues at their end. They have implemented some fixes and are observing early signs of recovery. We are closely monitoring this and will continue to provide updates as they become available. Thank you for your patience.
identified
We have identified an issue with our Azure cloud provider resulting in intermittent connection issues. Our team is actively working with the provider to resolve the problem and we will continue to share updates as we have them. Thank you for your patience.
investigating
We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
investigating
We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
investigating
We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
investigating
We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
investigating
We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
investigating
We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
investigating
We are investigating reports of intermittent issues affecting some customers hosted in the EURO01, AMRS18 and EMEA02 regions. Our teams have not been able to reproduce the issue internally and we are working directly with our cloud infrastructure provider to determine whether there is an underlying platform issue.
We understand the impact this may have on your operations and appreciate your patience while we work toward a resolution. We will post further updates as soon as more information i...
A fix has been implemented and all components are working fine now. Our teams are internally verifying the application to ensure things are back to normal. Thanks for your patience and apologies for the inconvenience.
identified
Our Cloud service provider (Azure) is still working on resolving the issues at their end. They have implemented some fixes and are observing early signs of recovery. We are closely monitoring this and will continue to provide updates as they become available. Thank you for your patience.
identified
We are currently waiting for a fix from the Azure Cloud provider and are staying in contact with their support team to ensure this is resolved as quickly as possible. We will provide updates as soon as we receive new information or when a fix has been implemented. Thank you for your patience and understanding.
identified
We have identified an issue with our Azure cloud provider resulting in intermittent connection issues. Our team is actively working with the provider to resolve the problem and we will continue to share updates as we have them. Thank you for your patience.
investigating
We are continuing to investigate this issue with our Azure Cloud partner and will provide an update as soon as possible. Thank you for your patience.
investigating
We are continuing to investigate this issue with our Azure Cloud partner and will provide an update as soon as possible. Thank you for your patience.
investigating
We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
investigating
We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
investigating
We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
investigating
We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
investigating
We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
investigating
We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
investigating
We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
investigating
We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
investigating
We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
investigating
We are seeing intermittent issues for customers hosted on Zenoti-EURO01 and Zenoti-EMEA02. Our team is actively investigating the issue and we will provide updates as soon as more information becomes available.
Legacy Incident Archive
36 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Intermittent Zenoti Application Slowness - AMRS19
Source not attested
Last archived state: resolved
View archived record details
Zenoti-AMRS19
investigating
We are continuing to investigate this issue and will provide an update as soon as possible.
investigating
We have been actively monitoring the system since we first detected intermittent slowness affecting access to the Zenoti application on AMRS19. We have observed no further impact since 1:30 PM (PDT). Our engineering team continues to investigate the root cause to prevent recurrence. We will provide a further update once our investigation is complete.
investigating
We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
investigating
We are observing intermittent slowness when accessing the Zenoti application for customers hosted on AMRS19. We are investigating the cause and will provide an update as soon as possible.
A fix has been implemented and appointment booking functionality is restored. We are monitoring the service performance.
identified
The issue has been identified and a fix is implemented.
investigating
We are currently investigating an issue affecting appointment booking from ZMA, Booking wizard and Webstore on EURO01. All other application functionality remains unaffected.
A fix has been implemented, and Zenoti AI Scribe is now operating as expected. We will continue to monitor performance closely and provide updates if needed.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating an issue with the Zenoti AI Scribe application that may be affecting Insight Generation and AI Form Filling functionality. All other Zenoti application features remain fully operational.
We have identified an issue with our Service provider, we are continuing to work on a fix as recommended.
We have implemented the mitigating steps to bring the application to full recovery. All services are operational.
We will continue to monitor performance closely and provide updates as necessary.
investigating
We are investigating the cause and will provide an update as soon as possible. Thank you for your patience.
investigating
We are observing a higher-than-normal response time on our monitoring systems affecting the Zenoti application for some customers.
Which may be causing the application to respond slowly.
PODs affected: AMRS01, AMRS03, AMRS04, AMRS11, AMRS12, AMRS13
We are investigating the cause and will provide an update as soon as possible.
Analytics Plus Reports are impacted - EURO01
Source not attested
Last archived state: resolved
View archived record details
Zenoti-EURO01
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
We are currently experiencing an issue with the Analytics Plus reports for EURO01 POD due to an outage from the cloud provider side. All other application workflows are operating as expected. Our team is actively working with the cloud provider on the issue. We will provide updates as soon as more information becomes available.
Data refresh for analytics reports is impacted - EURO01
Source not attested
Last archived state: resolved
View archived record details
Zenoti-EURO01
monitoring
A fix has been implemented and we are monitoring the application closely for any issues. Thank you for the patience.
investigating
We are currently experiencing an issue with the Analytics reports for EURO01 POD. All other application workflows are operating as expected. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.
Zenoti Application Slowness - AMRS05
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed.
identified
A fix has been implemented. We will continue to monitor performance closely and provide updates if needed.
investigating
We are continuing to investigate this issue.
investigating
We are observing a higher-than-normal response time on our monitoring systems for Zenoti-AMRS05, which may be causing the application to respond slowly for a few customers hosted on this POD. We are investigating the cause and will provide an update as soon as possible.
July 2026
Zenoti Application Slowness - AMRS11
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed.
investigating
We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
investigating
We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
investigating
We are continuing to investigate this issue.
investigating
We are observing a higher-than-normal response time on our monitoring systems for Zenoti-AMRS11, which may be causing the application to respond slowly for few customers hosted on this POD. We are investigating the cause and will provide an update as soon as possible.
Localization rendering issue — Admin (partial)
minorSource not attested
Last archived state: resolved
View archived record details
identified
The team is working on a fix and expected to rollout the changes in next few days. The impact is currently for few Admin UI elements as described earlier and all other application workflows are operating as expected. We will continue to post an update as we make progress for the impacted customers. Thank you for your patience.
identified
The issue has been identified and team is working on a fix. We will provide an update as soon as more information is available. Thank you for your patience.
investigating
We are facing issue with Localized content rendering in Zenoti application and some Admin UI elements may appear in English instead of the configured language. All other application workflows are operating as expected. Our team is actively investigating the issue and we will provide updates as soon as more information becomes available.
