Current answer
Zenoti experienced a minor incident: Slowness for API Services - AMRS09. ServiceAlert observed recovery on Sep 11, 2026.
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Incident Lifecycle
Affected Components
Zenoti-AMRS09
Incident Timeline
Monitoring
We have received some confirmations from the field that the response time is better now. Our team is continuing to monitor the systems.
Sep 11, 2026 at 5:17 PM UTC
Monitoring
We have implemented a fix for the issue. We are monitoring the systems closely.
Sep 11, 2026 at 4:21 PM UTC
Investigating
We are observing a higher-than-normal response time on our monitoring systems for API services on AMRS09, which may be causing the application to respond slowly for few customers hosted on this POD. We are investigating the cause and will provide an update as soon as possible.
Sep 11, 2026 at 2:52 PM UTC
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