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Zenoti Outage History

Daily provider-status observations and published incident history for Zenoti.

Operational

Zenoti is operational. Verified . Official provider source.

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75.5% of 53 verified observed days had no reported provider issue

90-Day Trend

Jul 25Oct 22

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 66.7% 24 8

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 24 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026
Zenoti Application Slowness - AMRS06
minor Observed active window 3h 57m

View incident details and source

Started:

Zenoti-AMRS06
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue and will provide an update as soon as possible.
investigating
We are continuing to investigate this issue and will provide an update as soon as possible.
investigating
We are continuing to investigate this issue.
investigating
We are observing slowness when accessing the Zenoti application for some customers hosted on AMRS06. We are investigating the cause and will provide an update as soon as possible.
Zenoti Application Degraded Performance - ASIA22
minor Observed active window 20m

View incident details and source

Started:

Zenoti-ASIA22
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are observing a higher-than-normal response time on our monitoring systems for Zenoti-ASIA22, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.
Zenoti Application Outage - ASIA22
minor Observed active window 33m

View incident details and source

Started:

Zenoti-ASIA22
monitoring
A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed.
identified
The issue has been identified and a fix is being implemented. We will share further updates as soon as more information becomes available. Thank you for your patience.
investigating
We are observing a higher-than-normal response time on our monitoring systems for Zenoti-ASIA22, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.
Zenoti Application Outage - StageEU
critical Observed active window 1h 1m

View incident details and source

Started:

Stage sites
monitoring
The issue with our cloud provider is mitigated and Zenoti application is now working as expected. All the components are working fine now. Our teams are internally verifying the application to ensure things are back to normal. Thanks for your patience and apologies for the inconvenience.
investigating
We are observing a higher-than-normal response time on our monitoring systems for Zenoti-StageEU, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.
September 2026
Zenoti Application Slowness - ASIA22
major Observed active window 2h 28m

View incident details and source

Started:

Zenoti-ASIA22
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are observing slowness when accessing the Zenoti application for some customers hosted on ASIA22. We are investigating the cause and will provide an update as soon as possible.
Zenoti Application Slowness - EURO01
minor Observed active window 41m

View incident details and source

Started:

Zenoti-EURO01
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are observing slowness when accessing the Zenoti application for some customers hosted on EURO01. We are investigating the cause and will provide an update as soon as possible.
Slowness in Zenoti Applications - AMRS11
minor Observed active window 1h 40m

View incident details and source

Started:

Zenoti-AMRS11
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
We are investigating reports of degraded performance affecting customers hosted in AMRS11 POD. We understand the impact this may have on your operations and appreciate your patience while we work toward a resolution. We will post further updates as soon as more information is available.
Intermittent issues in Zenoti Application - AMRS19
critical Observed active window 39m

View incident details and source

Started:

Zenoti-AMRS19
monitoring
A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed.
identified
The issue has been identified and we are working on a fix for this. Thank you for your patience.
investigating
We are investigating reports of application unavailability affecting customers hosted in AMRS19 POD. We understand the impact this may have on your operations and appreciate your patience while we work toward a resolution. We will post further updates as soon as more information is available.
Intermittent issues in Zenoti Application - AMRS21
minor Observed active window 38m

View incident details and source

Started:

Zenoti-AMRS21
monitoring
A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed.
identified
The issue has been identified and we are working on a fix for this. Thank you for your patience.
investigating
We are investigating reports of degraded performance affecting customers hosted in AMRS21 POD. We understand the impact this may have on your operations and appreciate your patience while we work toward a resolution. We will post further updates as soon as more information is available.
Intermittent issues in Zenoti Application - ASIA02
critical Observed active window 50m

View incident details and source

Started:

Zenoti-ASIA02
monitoring
A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed.
identified
The issue has been identified and team is working on a fix. We will share further updates as soon as more information becomes available.
investigating
We are investigating reports of application unavailability affecting customers hosted in ASIA02 POD. We understand the impact this may have on your operations and appreciate your patience while we work toward a resolution. We will post further updates as soon as more information is available.

Legacy Incident Archive

36 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

August 2026
Intermittent Zenoti Application Slowness - AMRS19
Source not attested
Last archived state: resolved
View archived record details
Zenoti-AMRS19
investigating
We are continuing to investigate this issue and will provide an update as soon as possible.
investigating
We have been actively monitoring the system since we first detected intermittent slowness affecting access to the Zenoti application on AMRS19. We have observed no further impact since 1:30 PM (PDT). Our engineering team continues to investigate the root cause to prevent recurrence. We will provide a further update once our investigation is complete.
investigating
We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
investigating
We are observing intermittent slowness when accessing the Zenoti application for customers hosted on AMRS19. We are investigating the cause and will provide an update as soon as possible.
Appointment Booking Issues – EURO01 (ZMA, Booking Wizard, Webstore)
Source not attested
Last archived state: resolved
View archived record details
Zenoti-EURO01
monitoring
A fix has been implemented and appointment booking functionality is restored. We are monitoring the service performance.
identified
The issue has been identified and a fix is implemented.
investigating
We are currently investigating an issue affecting appointment booking from ZMA, Booking wizard and Webstore on EURO01. All other application functionality remains unaffected.
Zenoti AI Scribe – Insight Generation Impacted
Source not attested
Last archived state: resolved
View archived record details
Zenoti-ASIA01 Zenoti-ASIA02 Zenoti-ASIA03 Zenoti-ASIA11 Zenoti-ASIA12 Zenoti-ASIA22 Zenoti-APAC01 Zenoti-EMEA01 Zenoti-EMEA02 Zenoti-EMEA03 Zenoti-AMRS01 Zenoti-AMRS02 Zenoti-AMRS03 Zenoti-AMRS04 Zenoti-AMRS05 Zenoti-AMRS06 Zenoti-AMRS07 Zenoti-AMRS08 Zenoti-AMRS09 Zenoti-AMRS10 Zenoti-AMRS11 Zenoti-AMRS12 Zenoti-AMRS13 Zenoti-AMRS14 Zenoti-AMRS15 Zenoti-AMRS17 Zenoti-AMRS18 Zenoti-AMRS19 Zenoti-AMRS20 Zenoti-AMRS21 Zenoti-AMRS22 Zenoti-CNDA01 Zenoti-CNDA03 Zenoti-EURO01 Zenoti-EURO02 Zenoti-MIDE01 Stage sites
monitoring
A fix has been implemented, and Zenoti AI Scribe is now operating as expected. We will continue to monitor performance closely and provide updates if needed.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating an issue with the Zenoti AI Scribe application that may be affecting Insight Generation and AI Form Filling functionality. All other Zenoti application features remain fully operational.
Zenoti Application Notifications Delivery - APAC01
Source not attested
Last archived state: resolved
View archived record details
Zenoti-APAC01
monitoring
A fix has been implemented and notification delivery is restored. We are monitoring the service performance.
identified
The issue has been identified and a fix is implemented.
investigating
We are currently investigating an issue affecting OTP delivery on APAC01. All other application functionality remains unaffected.
Zenoti Application Slowness - Multiple PODs
minor Source not attested
Last archived state: resolved
View archived record details
Zenoti-AMRS01 Zenoti-AMRS03 Zenoti-AMRS04 Zenoti-AMRS11 Zenoti-AMRS12 Zenoti-AMRS13
monitoring
We have identified an issue with our Service provider, we are continuing to work on a fix as recommended. We have implemented the mitigating steps to bring the application to full recovery. All services are operational. We will continue to monitor performance closely and provide updates as necessary.
investigating
We are investigating the cause and will provide an update as soon as possible. Thank you for your patience.
investigating
We are observing a higher-than-normal response time on our monitoring systems affecting the Zenoti application for some customers. Which may be causing the application to respond slowly. PODs affected: AMRS01, AMRS03, AMRS04, AMRS11, AMRS12, AMRS13 We are investigating the cause and will provide an update as soon as possible.
Analytics Plus Reports are impacted - EURO01
Source not attested
Last archived state: resolved
View archived record details
Zenoti-EURO01
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
We are currently experiencing an issue with the Analytics Plus reports for EURO01 POD due to an outage from the cloud provider side. All other application workflows are operating as expected. Our team is actively working with the cloud provider on the issue. We will provide updates as soon as more information becomes available.
Data refresh for analytics reports is impacted - EURO01
Source not attested
Last archived state: resolved
View archived record details
Zenoti-EURO01
monitoring
A fix has been implemented and we are monitoring the application closely for any issues. Thank you for the patience.
investigating
We are currently experiencing an issue with the Analytics reports for EURO01 POD. All other application workflows are operating as expected. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.
Zenoti Application Slowness - AMRS05
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed.
identified
A fix has been implemented. We will continue to monitor performance closely and provide updates if needed.
investigating
We are continuing to investigate this issue.
investigating
We are observing a higher-than-normal response time on our monitoring systems for Zenoti-AMRS05, which may be causing the application to respond slowly for a few customers hosted on this POD. We are investigating the cause and will provide an update as soon as possible.
July 2026
Zenoti Application Slowness - AMRS11
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed.
investigating
We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
investigating
We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
investigating
We are continuing to investigate this issue.
investigating
We are observing a higher-than-normal response time on our monitoring systems for Zenoti-AMRS11, which may be causing the application to respond slowly for few customers hosted on this POD. We are investigating the cause and will provide an update as soon as possible.
Localization rendering issue — Admin (partial)
minor Source not attested
Last archived state: resolved
View archived record details
identified
The team is working on a fix and expected to rollout the changes in next few days. The impact is currently for few Admin UI elements as described earlier and all other application workflows are operating as expected. We will continue to post an update as we make progress for the impacted customers. Thank you for your patience.
identified
The issue has been identified and team is working on a fix. We will provide an update as soon as more information is available. Thank you for your patience.
investigating
We are facing issue with Localized content rendering in Zenoti application and some Admin UI elements may appear in English instead of the configured language. All other application workflows are operating as expected. Our team is actively investigating the issue and we will provide updates as soon as more information becomes available.