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75.5%of 53 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
66.7%
24
8
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 24Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed.
investigating
We are observing intermittent slowness when accessing the Zenoti application for customers hosted on ASIA11. We are investigating the cause and will provide an update as soon as possible.
We have received some confirmations from the field that the response time is better now. Our team is continuing to monitor the systems.
monitoring
We have implemented a fix for the issue. We are monitoring the systems closely.
investigating
We are observing a higher-than-normal response time on our monitoring systems for API services on AMRS09, which may be causing the application to respond slowly for few customers hosted on this POD. We are investigating the cause and will provide an update as soon as possible.
Our Cloud service provider (Azure) is still working on resolving the issues at their end. They have implemented some fixes and are observing early signs of recovery. We are closely monitoring this and will continue to provide updates as they become available. Thank you for your patience.
identified
We have identified an issue with our Azure cloud provider resulting in intermittent connection issues. Our team is actively working with the provider to resolve the problem and we will continue to share updates as we have them. Thank you for your patience.
investigating
We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
investigating
We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
investigating
We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
investigating
We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
investigating
We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
investigating
We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
investigating
We are investigating reports of intermittent issues affecting some customers hosted in the EURO01, AMRS18 and EMEA02 regions. Our teams have not been able to reproduce the issue internally and we are working directly with our cloud infrastructure provider to determine whether there is an underlying platform issue.
We understand the impact this may have on your operations and appreciate your patience while we work toward a resolution. We will post further updates as soon as more information i...
A fix has been implemented and all components are working fine now. Our teams are internally verifying the application to ensure things are back to normal. Thanks for your patience and apologies for the inconvenience.
identified
Our Cloud service provider (Azure) is still working on resolving the issues at their end. They have implemented some fixes and are observing early signs of recovery. We are closely monitoring this and will continue to provide updates as they become available. Thank you for your patience.
identified
We are currently waiting for a fix from the Azure Cloud provider and are staying in contact with their support team to ensure this is resolved as quickly as possible. We will provide updates as soon as we receive new information or when a fix has been implemented. Thank you for your patience and understanding.
identified
We have identified an issue with our Azure cloud provider resulting in intermittent connection issues. Our team is actively working with the provider to resolve the problem and we will continue to share updates as we have them. Thank you for your patience.
investigating
We are continuing to investigate this issue with our Azure Cloud partner and will provide an update as soon as possible. Thank you for your patience.
investigating
We are continuing to investigate this issue with our Azure Cloud partner and will provide an update as soon as possible. Thank you for your patience.
investigating
We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
investigating
We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
investigating
We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
investigating
We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
investigating
We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
investigating
We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
investigating
We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
investigating
We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
investigating
We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
investigating
We are seeing intermittent issues for customers hosted on Zenoti-EURO01 and Zenoti-EMEA02. Our team is actively investigating the issue and we will provide updates as soon as more information becomes available.
Legacy Incident Archive
36 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
Slowness in certain workflows on AMRS11
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented, and the application is now working as expected. We will continue to monitor performance closely and provide updates if needed.
identified
The issue has been identified and a fix is being implemented.
investigating
We are observing intermittent slowness in some workflows for customers hosted on AMRS11. Our engineers are actively looking into this to identify and mitigate.
APAC01 - Issue with Core and Analytics Reports
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The fix has been applied and all reports are now reflecting the latest data.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently experiencing an issue impacting core and analytics reports. All other application functionalities remain unaffected and are operating normally.
Our team is actively investigating and we will provide updates as more information becomes available. Thank you for your patience.
Zenoti University is not operational
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented, the Zenoti University systems have returned to normal and are functioning properly. We appreciate your patience and apologize for the inconvenience. We are closely monitoring and will soon provide further updates.
identified
The root cause of the issue has been identified and our team is actively working on a fix. We will provide an update once the resolution is in place. Thank you for your patience.
investigating
We are currently experiencing an issue with our Zenoti University service and our team is actively working with the service provider to isolate the issue. All our business and critical workflows are working normally. We are investigating the cause and will provide an update as soon as possible. We appreciate your patience and apologize for any inconvenience caused during this time.
Issue with report generation service - APAC01
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
The fix has been applied and all reports are now reflecting the latest data.
identified
We continue to work to resolve this and will provide updates as the situation develops.
We apologize for any inconvenience and appreciate your patience
identified
Our team has been actively working to resolve this and will provide updates as the situation develops.
We apologize for any inconvenience and appreciate your patience.
investigating
We are currently experiencing an issue affecting report generation for customers on APAC01. Reports may not reflect the most recent data during this time. All other application features and workflows are functioning normally.
Our team is actively working to resolve this and will provide updates as the situation develops.
Zenoti Application Slowness- Multiple PODs
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed.
identified
We are continuing to work on a fix for this issue. We will provide an update as soon as more information is available. Thank you for your patience.
identified
We are continuing to work on a fix for this issue. We will provide an update as soon as more information is available. Thank you for your patience.
identified
The issue has been identified and we are working with our Cloud vendor on this. The API and ZMA services are also impacted at this time for the identified PODs. We will provide an update as soon as possible. Thank you for your patience.
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and we are working with our Cloud vendor on this. We will provide an update as soon as more information is available. Thank you for your patience.
investigating
We are investigating the cause and will provide an update as soon as possible. Thank you for your patience.
investigating
We are observing a higher-than-normal response time on our monitoring systems for multiple PODs, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.
Intermittent issues in Zenoti scheduler service
Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and the scheduler service is now operating as expected. We will continue to monitor the service closely and provide updates if needed.
identified
The issue has been identified and a fix is being implemented. We will provide an update as soon as more information is available. Thank you for your patience.
investigating
We are seeing intermittent issues for few of our Zenoti customers hosted on ASIA12, EMEA02, EMEA03, AMRS05 PODs. Few services like Notifications, Campaigns, data updates and Accounting Integrations are currently impacted. All other application workflows are operating as expected. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.
June 2026
Zenoti Application Slowness- AMRS07
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed.
identified
The issue has been identified and a fix is being implemented. We will provide an update as soon as more information is available. Thank you for your patience.
investigating
We are continuing to investigate the issue. We will provide further updates as soon as more information becomes available.
investigating
We are observing a higher-than-normal response time on our monitoring systems for Zenoti-AMRS07, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.
Intermittent issues in Zenoti scheduler service
Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and the scheduler service is now operating as expected. We will continue to monitor the service closely and provide updates if needed.
identified
Our team is actively working on a fix for this issue and we will provide updates as soon as more information becomes available. Thank you for your patience.
identified
Our team is actively working on a fix for this issue and we will provide updates as soon as more information becomes available. Thank you for your patience.
identified
The issue has been identified and a fix is being implemented. We will provide an update as soon as more information is available. Thank you for your patience.
investigating
We are seeing intermittent issues for few of our Zenoti customers hosted on AMRS19 POD. Few services like Notifications, Campaigns, data updates and Accounting Intergations are currently impacted. All other application workflows are operating as expected. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.
Analytics Service Degradation
Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and service is now operating as expected. We will continue to monitor performance closely and provide updates if needed.
identified
The issue has been identified and a fix is being implemented. We will provide an update as soon as more information is available. Thank you for your patience.
investigating
We are currently experiencing an issue with our Analytics Service (analytics.zenoti.com). We will send an additional update as soon as we resolve this issue.
AMRS05 - Application issues while using ePrescription functionality
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and the ePrescription functionality is now working as expected. All systems are functioning normally and no further issues have been observed. We will continue to monitor performance closely and provide updates if needed.
identified
The issue has been identified and a fix is being implemented. We will provide an update as soon as more information is available. Thank you for your patience.
investigating
We are investigating intermittent complaints of errors on AMRS05 POD while using ePrescription functionality. Additionally, there might be intermittent slowness while accessing the application. We are investigating the cause and will provide an update as soon as possible.
