Weave Outage History
Uptime record, past incidents, and downtime history for Weave.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| May 2026 | 91.7% | 12 | 1 |
| April 2026 | 66.7% | 30 | 10 |
| March 2026 | 50% | 4 | 2 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 46 Days)
Mar 28
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
May 2026
Unable to Answer Inbound Calls From Call Queues
Started: May 5, 9:20 PM
monitoring
A fix has been implemented and we are monitoring.
May 5, 9:37 PM
investigating
We are currently investigating this issue.
May 5, 9:20 PM
April 2026
Payments network error
Started: Apr 30, 4:18 PM
identified
The issue has been identified. We are working towards a resolution
Apr 30, 4:50 PM
investigating
We are currently investigating the reason for Mastercard's failure to process. Please note, this is an error related to the card processing network, not anything within your office network.
Apr 30, 4:18 PM
Unable to Create Text to Pay Requests in the Legacy Weave App
Started: Apr 28, 3:12 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 28, 4:12 PM
identified
The issue has been identified and a fix is being implemented.
Apr 28, 3:38 PM
investigating
We are currently investigating this issue.
Apr 28, 3:12 PM
Inbound Calls to Weave Support
Started: Apr 23, 2:28 PM
investigating
Inbound calls to Weave Support may experience extended wait times due to technical difficulties with our third-party routing provider. We are working diligently to resolve the issue and appreciate your continued patience.
Apr 23, 2:28 PM
Booking issue with Truelark
Started: Apr 16, 5:16 PM
monitoring
A fix has been implemented. We are monitoring the fix.
Apr 16, 6:29 PM
identified
The issue has been identified. We are working on a fix to resolve this issue.
Apr 16, 5:34 PM
investigating
We are currently investigating why Truelark is unable to book your appointments.
Apr 16, 5:16 PM
Truelark Message Processing
Started: Apr 16, 1:25 PM
investigating
We are currently investigating an issue with Truelark Message processing. During this time, you may notice that messages from customers to offices will not be processed.
Apr 16, 1:25 PM
Denticon Integrations
Started: Apr 9, 12:38 PM
monitoring
A fix has been implemented, and we are monitoring the results.
Apr 9, 2:32 PM
investigating
Customers using Denticon may experience issues with write-backs and syncing. We are actively working with our third-party partner to investigate and resolve the issue.
Apr 9, 12:38 PM
Nexhealth Api Failing for Truelark Customers
Started: Apr 7, 10:00 PM
investigating
We are continuing to investigate this issue.
Apr 7, 10:03 PM
investigating
Our Engineering team are currently working with Nexhealth to determine cause and mitigate impact.
Apr 7, 10:00 PM
investigating
We are currently investigating why the Nexhealth API calls are failing.
Apr 7, 10:00 PM
Weave Legacy App Crashes When Opening Payments
Started: Apr 3, 9:16 PM
identified
The issue has been identified and a fix is being implemented.
Apr 3, 9:48 PM
investigating
We are currently investigating this issue.
Apr 3, 9:16 PM
Dentrix Ascend Patient Data Not Syncing
Started: Apr 1, 2:04 PM
monitoring
A fix has been implemented and we are currently monitoring. Thank you for your patience.
Apr 1, 6:51 PM
investigating
We are investigating an issue causing patient data to not sync.
Apr 1, 2:04 PM
March 2026
Dentrix Ascend Patient and Appointment Data Syncing Across Locations
Started: Mar 31, 8:33 PM
identified
The issue has been identified and a fix is being implemented.
Apr 1, 12:13 AM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 1, 12:13 AM
identified
The issue has been identified and a fix is being implemented.
Mar 31, 9:10 PM
investigating
We are currently investigating an issue causing patient and appointment data from multiple locations to sync together regardless of location. This issue only affects multiple locations using the same Dentrix Ascend.
Mar 31, 8:33 PM
Payments not showing up in Weave but showing up in Stripe.
Started: Mar 30, 5:19 PM
monitoring
A fix has been implemented and We are monitoring the fix.
Payments Made between 10:30am MST to 12:50 MST may be incorrectly marked as Unpaid. We are working to update the statuses appropriately.
Mar 30, 7:11 PM
identified
We are continuing to work on this issue.
NOTE: all payment methods are still working, despite the incorrect displays.
Mar 30, 6:30 PM
identified
We have identified a likely cause. Working to validate and get a fix out.
Mar 30, 6:17 PM
investigating
We're currently investigating an issue where some payments aren't appearing in the Requests table. If a payment is successful, please do not retry it to avoid duplicate charges. We're actively working on a fix and will share updates soon.'
Mar 30, 5:19 PM
Phone Messaging System Degradation – Call Journey & Call Queues Impacted
Started: Mar 30, 2:41 PM
monitoring
Calls have resumed, and call recordings are catching up. This may take a few minutes to complete, and the recordings will be available in your application.
Mar 30, 3:14 PM
investigating
We are seeing some impact around our phone messaging system which is currently affecting call journey and call queues and are investigating
Mar 30, 2:41 PM