Please be advised that we are observing SMS delivery degradation towards O2 UK Network.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Taiwan SMS - Delivery degradation of Domestic Pre-Registered Brands
Please be advised that we are observing SMS delivery degradation for domestic pre-registered brands towards Taiwan.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Norway Voice - Degradation towards all network affecting Long Virtual Numbers
Please be informed that we have identified the root cause of the problem, and our teams are working directly with the suppliers and carriers to resolve it as soon as possible.
We will be sending another update as soon as we make more progress or have further information on the final resolution.
If you have any questions, please contact api.support.vonage.com
investigating
Please be informed that we have identified the root cause of the problem, and our team are working directly with the suppliers and carriers to resolve it as soon as possible.
We will be sending another update as soon as we make more progress or further information on the resolution.
If you have any questions, please contact api.support.vonage.com
investigating
Please be informed that there was service degradation for outbound calls towards all network affecting Norway long virtual numbers.
The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
A fix has been implemented and we are monitoring the results.
investigating
Please be informed that we are currently observing SMS delivery degradation towards MTN Nigeria Network.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Bolivia SMS - Delivery degradation towards Entel Network
A fix has been implemented and we are monitoring the results.
investigating
Please be advised that we are observing message delivery degradation towards Entel Bolivia.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Pakistan SMS - Delivery degradation towards Jazz (Mobilink) Network
A fix has been implemented and we are monitoring the results.
investigating
We are observing SMS delivery degradation towards Jazz (Mobilink) network.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
France Silent Authentication - Service degradation affecting Orange France Network
A fix has been implemented and we are monitoring the results.
investigating
We are currently experiencing degradation of the Silent Authentication service, which is affecting Orange France Network.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
Sweden Voice - Degradation towards all network affecting Long Virtual Numbers
Please be informed that we have identified the root cause of the problem, and our teams are working directly with the suppliers and carriers to resolve it as soon as possible.
We will be sending another update as soon as we make more progress or have further information on the final resolution.
If you have any questions, please contact api.support.vonage.com
investigating
Please be informed that there was service degradation for outbound calls towards all network affecting Sweden long virtual numbers.
The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
France SMS - Delivery degradation affecting SMS towards Orange network
A fix has been implemented and we are monitoring the results.
investigating
We have been notified by our suppliers about SMS degradation to the Orange network.
The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
United Arab Emirates SMS - Degradation affecting Etisalat (Emirates Telecom Corp) & DU
We are currently observing SMS delivery degradation for Etisalat (Emirates Telecom Corp) & DU.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Legacy Incident Archive
214 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
March 2026
Chile SMS - Delivery Degradation towards Entel PCS
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
Please be advised that currently there is a delivery degradation towards Entel PCS network in Chile.
You may experience missing or delayed inbound, outbound messages and delivery receipts. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Belgium SMS - Delivery degradation towards Belgium Proximus
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently observing SMS delivery degradation towards Belgium Proximus network. You may experience failures or delays for Outbound SMS sending towards Belgium Proximus network.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
Singapore SMS - Delivery degradation towards Singtel network
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently observing SMS delivery degradation for messages sending towards Singtel.
You may experience failures or delays for SMS sending towards this Network.
We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Nigeria SMS - Delivery Degradation towards Airtel network
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently observing SMS delivery degradation towards Airtel network in Nigeria.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
