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France Silent Authentication - Service degradation affecting Orange France Network

Minor Impact Resolved Duration: 10h 44m October 21, 2026
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Current answer

Vonage experienced a minor incident: France Silent Authentication - Service degradation affecting Orange France Network. ServiceAlert observed recovery on Oct 21, 2026.

Official Vonage status page Current Vonage status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Monitoring
Affected Components
Verify SilentAuth Europe

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Oct 21, 2026 at 9:05 PM UTC
Investigating
We are currently experiencing degradation of the Silent Authentication service, which is affecting Orange France Network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.
Oct 21, 2026 at 11:25 AM UTC
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