Trimble Viewpoint Outage History
Uptime record, past incidents, and downtime history for Trimble Viewpoint.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| May 2026 | 50% | 12 | 6 |
| April 2026 | 56.7% | 30 | 13 |
| March 2026 | 100% | 4 | 0 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 46 Days)
Mar 28
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
May 2026
Turbo SMTP outage
Started: May 7, 7:03 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 11, 4:18 PM
identified
Turbo SMTP is currently experiencing a global outage caused by a fire at their provider’s data center in Amsterdam. This infrastructure failure began at approximately 11:45 p.m. PST on May 6 (8:45 a.m. local time on May 7).
Because of the nature of this outage, Vista emails sent during this window (specifically those with attachments like Pay Stubs or AR Statements) cannot be automatically recovered or resent by the system.
Recommended Actions for Vista Customers:
1. Confirm if you’re...
May 8, 12:28 AM
identified
Turbo SMTP is currently experiencing a global outage affecting email delivery services due to a critical infrastructure issue. Customers using Turbo SMTP as their SMTP provider may encounter failures with email-dependent workflows, including AR Statements and Pay Stubs.
To restore email functionality as quickly as possible, customers are advised to transition to an internal SMTP provider such as Office 365 or Google Workspace. Product-specific configuration guidance is available through supp...
May 7, 7:03 PM
April 2026
Vista Azure US East 2 issue
Started: Apr 27, 7:31 PM
monitoring
A fix has been deployed, and access should now be restored. We will continue to monitor the situation.
Apr 27, 8:15 PM
investigating
We are currently aware of an issue impacting some Vista customers hosted in the Azure East US 2 region, where users may be unable to access the application. We are actively investigating and will continue to provide updates as more information becomes available.
Apr 27, 7:31 PM
Trimble Jobpac Connect
Started: Apr 22, 4:27 AM
monitoring
Dear Valued Jobpac Connect Users,
We are pleased to inform you that we have worked closely with our partners to resolve the login issues that some users reported earlier today. All services are now back online and fully operational. Our engineering teams will continue to monitor the system closely to ensure ongoing stability and performance.
We thank you for your patience while we worked through this issue.
Regards,
The Jobpac Connect Team
Apr 22, 5:08 AM
investigating
Dear Valued Jobpac Connect Customers,
We are currently aware of an issue affecting the login service for some Jobpac Connect users. Our engineering and operations teams are actively investigating the root cause to restore full service as quickly as possible.
We thank you for your patience while we work on this issue.
Regards,
Jobpac Connect Team.
Apr 22, 4:27 AM
Service Unavailability (Multiple Applications)
Started: Apr 15, 2:45 PM
monitoring
The issue has been mitigated, and all services should now be fully restored.
Apr 15, 4:15 PM
identified
Microsoft has begun restoring power in the region, and some services may start to come back online. However, full service restoration is still in progress.
Apr 15, 3:47 PM
investigating
We are continuing to investigate this issue.
Apr 15, 3:07 PM
investigating
Microsoft has notified us that this is a power-related issue impacting the Azure West US 2 region. This may affect service availability or performance for some resources.
Microsoft is actively working to restore full power and service as quickly as possible. We are monitoring the situation closely and will provide updates as more information becomes available.
Apr 15, 2:57 PM
investigating
We are currently experiencing availability issues affecting multiple applications hosted in the Azure West US 2 region. We are actively working with Microsoft to resolve the issue. Additional updates will be provided as more information becomes available.
Apr 15, 2:45 PM
Trimble Jobpac Connect Login Issue
Started: Apr 14, 6:43 AM
monitoring
We are continuing to monitor for any further issues.
Apr 14, 11:22 AM
monitoring
Dear Valued Jobpac Connect Users,
We are pleased to confirm that the authentication issues involving Trimble ID (TID) have been resolved. In coordination with our global identity teams, a fix was implemented to address the redirect loops affecting Jobpac Connect logins.
Current Status: All systems are operational. Our engineering team has moved into an active monitoring phase to ensure sustained stability and optimal performance across all regions.
Regards,
The Jobpac Connect Team
Apr 14, 11:21 AM
investigating
Dear Jobpac Connect Users,
By way of an update, Our technical teams are continuing to investigate the authentication difficulties reported earlier this afternoon. We have now engaged the global Trimble ID (TID) engineering teams to assist in isolating the root cause within the identity gateway.
We thank you for your patience while we investigate this issue.
Regards
Jobpac Connect Team
Apr 14, 7:42 AM
investigating
Dear Jobpac Connect Users,
We are currently aware of an issue affecting users attempting to log in to Jobpac Connect using Trimble ID (TID). Users may encounter error messages or timeouts during the authentication process.
Our technical teams are investigating the root cause with the global identity services team. We apologize for the inconvenience and will provide an update as soon as more information is available.
We thank you for your patience while we investigate this issue.
Regards
J...
Apr 14, 6:43 AM
Trimble Help inaccessible
Started: Apr 12, 11:03 PM
identified
Help.trimble.com is currently inaccessible. As a workaround, you can go to trimblehelp.trimble.com.
We've identified the issue and are actively working to correct it. Sorry for the inconvenience.
Apr 12, 11:03 PM