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Verkada Outage History

Daily provider-status observations and published incident history for Verkada.

Operational

Verkada is operational. Verified . Official provider source.

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79.3% of 58 verified observed days had no reported provider issue

90-Day Trend

Jul 24Oct 21

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 76.7% 30 7

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 23 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026
Delays loading Command
minor Observed active window 16h 59m

View incident details and source

Started:

Login System
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Event Based Webhook Delivery Is Delayed
minor Observed active window 1h 55m

View incident details and source

Started:

Events and Notifications
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Some customers are experiencing issues with LPR webhooks
minor Observed active window 1h 1m

View incident details and source

Started:

Camera Analytics
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Issues loading Guest
minor Observed active window 24m

View incident details and source

Started:

Guest
investigating
Guest is experiencing slowness when loading some pages. We are currently investigating
Issues loading Verkada Guest in US Organizations
major Observed active window 2h 2m

View incident details and source

Started:

Guest
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
September 2026
Issues loading Verkada Guest in US Organizations
critical Observed active window 48m

View incident details and source

Started:

Guest
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
Verkada Command AU Shard performance degraded
minor Observed active window 4h 17m

View incident details and source

Started:

Command Mobile
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are investigating degraded performance of Verkada Command on AU shard. US and EMEA organisations are not affected.
Some users are unable to arm/disarm Alarms via keypad
minor Observed active window 58m

View incident details and source

Started:

Alarms
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Video streaming degraded for Verkada Gov orgs
major Observed active window 1h 12m

View incident details and source

Started:

Gov Cloud
monitoring
Verkada engineering staff made an adjustment to infrastructure resource allocation and have restored stability. We will monitor for continued normal operation.
investigating
We are investigating an issue where video streaming is being disrupted for organizations in Verkada Gov environment.
Some customers are experience issues with Classic Alarms in the European region
minor Observed active window 1h 46m

View incident details and source

Started:

Alarms
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.

Legacy Incident Archive

43 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

July 2026
Camera analytics results are not being displayed for some US Gov customers
major Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
June 2026
Issue Loading Historical Video In European Organisations
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
May 2026
Some Viewing Stations are reporting offline in command and displaying a black screen.
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
Some viewing stations have not taken the fix that has been implemented. We are continuing to monitor the rollout of the fix.
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
Some Viewing Stations are reporting offline in command and displaying a black screen.
major Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented. As a workaround, customers can go to the VX's settings page and update the OS.
identified
The issue has been identified and a fix is being implemented. As a workaround, customers can go to the VX's settings page and start a Software Update.
New detections of License Plates, AI Search and People/Vehicle Attributes unavailable for search In US Based Organizations.
minor Source not attested
Last archived state: resolved
View archived record details
identified
People and Vehicle Attributes are fully operational. We are continuing to work on restoring AI Search.
identified
License Plate Recognition is now fully operational. People/Vehicle Attributes and AI Search are slowly recovering.
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating this issue.
Classic Alarms not available for some orgs
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating Classic Alarms not being available in Command for some organisations. New Alarms is not affected.
Delayed and dropped alert notifications, webhook deliveries, and person/vehicle detection events
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are investigating elevated latency and intermittent failures affecting alert notifications, webhook deliveries, and person/vehicle/LPR detection events. Webhook deliveries that fail during this period will not be retried. Live video and camera connectivity are not affected.
Issues receiving NCIC alerts in Government Solutions Command Organizations
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Issue loading Workplace products
major Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
Workplace is currently degraded. We are actively investigating the issue.
Unable to modify analytics for cameras in European organisations
minor Source not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.