Verkada Outage History

Uptime record, past incidents, and downtime history for Verkada.

Checking current status...
70.5% uptime over 61 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Feb 9Apr 10

Monthly Uptime

Month Uptime Days Tracked Days with Issues
April 2026 60% 10 4
March 2026 74.2% 31 8
February 2026 70% 20 6

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 61 Days)

Feb 9 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

April 2026
Some users are experiencing intermittent streaming issues in US–based organizations.
minor

Started: Apr 9, 6:31 PM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 9, 6:41 PM
identified
The issue has been identified and a fix is being implemented.
Apr 9, 6:39 PM
investigating
We are currently investigating this issue.
Apr 9, 6:31 PM
Degraded Performance for Guest in Government Solutions Command Organizations
minor

Started: Apr 8, 6:02 PM

investigating
Guest in Government Solutions Command Organizations is experiencing degraded performance. We are currently investigating.
Apr 8, 6:02 PM
Camera performance degraded
minor

Started: Apr 8, 3:04 PM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 9, 8:47 AM
identified
We are continuing to work on a fix for this issue.
Apr 9, 1:58 AM
identified
The issue has been identified and a fix is being implemented.
Apr 8, 8:16 PM
investigating
Verkada is investigating instances of LPR results taking an excessively long time to populate, and archives failing to create.
Apr 8, 8:15 PM
Issues loading Command for some US-based Organizations
major

Started: Apr 8, 12:11 PM

identified
The issue has been identified and a fix is being implemented.
Apr 8, 1:15 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 8, 1:04 PM
investigating
We are currently investigating this issue.
Apr 8, 12:11 PM
Some devices are unable to upgrade firmware
minor

Started: Apr 1, 8:51 PM

investigating
We are currently investigating issues with our over-the-air (OTA) firmware upgrade system. Your devices will still function normally while we resolve these issues.
Apr 1, 8:51 PM
March 2026
Devices reporting offline & firmware updates failing
minor

Started: Mar 31, 9:28 PM

monitoring
A fix has been implemented and we are monitoring the results.
Mar 31, 10:52 PM
identified
We are working on mitigating the issue, we have restored camera firmware upgrade functionality.
Mar 31, 10:25 PM
investigating
We are continuing to investigate this issue.
Mar 31, 10:25 PM
investigating
We are investigating devices falsely reporting as offline in Command, this is affecting multiple product lines including cameras, intercoms and alarms. We are also aware camera firmware updates are failing.
Mar 31, 9:28 PM
Unable to prepare archives for download
major

Started: Mar 31, 6:58 PM

monitoring
Verkada has implemented a fix and is monitoring results. Normal function for archives should be restored.
Mar 31, 7:09 PM
investigating
Verkada is investigating an issue preventing archives from being prepared for download.
Mar 31, 6:58 PM
Issues with uploading footage for Archives.
minor

Started: Mar 30, 4:08 PM

investigating
We are currently investigating this issue.
Mar 30, 4:08 PM
Some users are unable to perform AI searches in US-based organizations
minor

Started: Mar 26, 9:45 PM

monitoring
A fix has been implemented and we are monitoring the results.
Mar 26, 9:53 PM
identified
The issue has been identified and a fix is being implemented.
Mar 26, 9:46 PM
investigating
We are currently investigating this issue.
Mar 26, 9:45 PM
Issues loading Mailroom Home page on Command
minor

Started: Mar 17, 7:23 PM

investigating
We are continuing to investigate this issue.
Mar 17, 7:31 PM
investigating
Verkada is investigating an issue where users are unable to load the Mailroom Home page on Command. The Mailroom app is not affected.
Mar 17, 7:23 PM
Some users are experiencing issues with Access unlocks and user creation
minor

Started: Mar 16, 8:35 PM

monitoring
We are continuing to monitor for any further issues.
Mar 17, 12:30 AM
monitoring
A fix has been implemented and we are monitoring the results.
Mar 17, 12:17 AM
identified
The issue has been identified and a fix is being implemented.
Mar 16, 9:31 PM
investigating
We are currently investigating this issue.
Mar 16, 8:35 PM
Alarms page crashing after changes to response levels
minor

Started: Mar 12, 4:50 PM

investigating
Verkada engineering is aware of an issue where the alarms page does not load under some circumstances such as changing response levels. We are currently investigating.
Mar 12, 4:50 PM