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79.3%of 58 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
76.7%
30
7
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Verkada engineering staff made an adjustment to infrastructure resource allocation and have restored stability. We will monitor for continued normal operation.
investigating
We are investigating an issue where video streaming is being disrupted for organizations in Verkada Gov environment.
Some customers are experience issues with Classic Alarms in the European region
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
Legacy Incident Archive
43 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Some Viewing Stations are offline
majorSource not attested
Last archived state: resolved
View archived record details
Viewing Station
investigating
Our engineers are continuing to work on this issue with high priority. If you have an affected Viewing Station please leave it online so that an update can applied when available.
investigating
Our engineers are investigating an issue causing a small subset of viewing stations to be offline.
Service disruption for Security Screening feature
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Security screening functionality has returned to normal operation. We are continuing to monitor the service.
identified
Our security screening service provider has identified the issue and is working on a resolution.
identified
We are experiencing an outage with our security screening service.
Verkada Command not loading
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
We have resolved the issue and will monitor to ensure services remain stable.
investigating
We are investigating command.verkada.com not loading for all users.
Users can still access Verkada Command by visiting https://command.verkada.com/login as a workaround.
Issues with Managing Command Users and Access Controllers are appearing offline in GovCloud
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
July 2026
Users unable to add Mobile NFC credentials to Apple Wallet
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Verkada is investigating an inability of some users to add Mobile NFC credentials to Apple Wallet.
Some users are unable to sign into Verkada Pass on Android phones
minorSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Some Access Controllers are falsely reporting as offline
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Access Control web is not loading for some users on Government organizations
majorSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Some Intercom units are failing to process bluetooth unlocks
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been rolled out to all affected Verkada TD33 Intercoms that restores Bluetooth unlock functionality. We are monitoring to confirm full recovery. Customers who continue to experience issues should contact Verkada Support.
identified
Our team has made progress investigating an issue affecting Bluetooth unlocks on Verkada TD33 Intercoms.
A mitigation is available now - affected customers can contact Verkada Support to have Bluetooth unlocks restored on their TD33 Intercoms. We are continuing to work toward a permanent fix and will provide further updates.
investigating
We are currently investigating this issue.
Some Access level exceptions are taking effect early
