Verkada Outage History
Uptime record, past incidents, and downtime history for Verkada.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| July 2026 | 0% | 9 | 9 |
| June 2026 | 96.7% | 30 | 1 |
| May 2026 | 48.4% | 31 | 16 |
| April 2026 | 76.2% | 21 | 5 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Apr 10
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
July 2026
Some Access Controllers are falsely reporting as offline
Started: Jul 8, 3:42 AM
monitoring
A fix has been implemented and we are monitoring the results.
Jul 8, 4:00 AM
identified
The issue has been identified and a fix is being implemented.
Jul 8, 3:53 AM
investigating
We are currently investigating this issue.
Jul 8, 3:42 AM
Access Control web is not loading for some users on Government organizations
Started: Jul 8, 12:07 AM
identified
The issue has been identified and a fix is being implemented.
Jul 8, 12:14 AM
investigating
We are currently investigating this issue.
Jul 8, 12:07 AM
Some Intercom units are failing to process bluetooth unlocks
Started: Jul 3, 12:36 AM
identified
Our team has made progress investigating an issue affecting Bluetooth unlocks on Verkada TD33 Intercoms.
A mitigation is available now - affected customers can contact Verkada Support to have Bluetooth unlocks restored on their TD33 Intercoms. We are continuing to work toward a permanent fix and will provide further updates.
Jul 3, 4:15 PM
investigating
We are currently investigating this issue.
Jul 3, 12:36 AM
Some Access level exceptions are taking effect early
Started: Jul 2, 4:56 PM
investigating
We are currently investigating this issue.
Jul 2, 4:56 PM
Camera analytics results are not being displayed for some US Gov customers
Started: Jul 1, 6:00 PM
monitoring
A fix has been implemented and we are monitoring the results.
Jul 1, 6:32 PM
investigating
We are currently investigating this issue.
Jul 1, 6:00 PM
June 2026
Issue Loading Historical Video In European Organisations
Started: Jun 23, 12:43 PM
monitoring
A fix has been implemented and we are monitoring the results.
Jun 23, 1:50 PM
identified
The issue has been identified and a fix is being implemented.
Jun 23, 1:41 PM
investigating
We are currently investigating this issue.
Jun 23, 12:43 PM
May 2026
Some Viewing Stations are reporting offline in command and displaying a black screen.
Started: May 27, 7:10 PM
monitoring
Some viewing stations have not taken the fix that has been implemented. We are continuing to monitor the rollout of the fix.
May 27, 7:18 PM
monitoring
We are continuing to monitor for any further issues.
May 27, 7:11 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 27, 7:10 PM
Some Viewing Stations are reporting offline in command and displaying a black screen.
Started: May 27, 10:18 AM
monitoring
A fix has been implemented and we are monitoring the results.
May 27, 3:19 PM
identified
The issue has been identified and a fix is being implemented.
As a workaround, customers can go to the VX's settings page and update the OS.
May 27, 10:22 AM
identified
The issue has been identified and a fix is being implemented.
As a workaround, customers can go to the VX's settings page and start a Software Update.
May 27, 10:18 AM
New detections of License Plates, AI Search and People/Vehicle Attributes unavailable for search In US Based Organizations.
Started: May 21, 1:49 PM
identified
People and Vehicle Attributes are fully operational. We are continuing to work on restoring AI Search.
May 24, 3:47 AM
identified
License Plate Recognition is now fully operational. People/Vehicle Attributes and AI Search are slowly recovering.
May 23, 10:27 PM
identified
The issue has been identified and a fix is being implemented.
May 23, 6:53 PM
investigating
We are continuing to investigate this issue.
May 21, 2:13 PM
investigating
We are currently investigating this issue.
May 21, 1:49 PM
Classic Alarms not available for some orgs
Started: May 20, 12:55 AM
monitoring
A fix has been implemented and we are monitoring the results.
May 20, 1:04 AM
investigating
We are currently investigating Classic Alarms not being available in Command for some organisations.
New Alarms is not affected.
May 20, 12:55 AM
Delayed and dropped alert notifications, webhook deliveries, and person/vehicle detection events
Started: May 15, 4:53 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 15, 6:14 PM
investigating
We are investigating elevated latency and intermittent failures affecting alert notifications, webhook deliveries, and person/vehicle/LPR detection events. Webhook deliveries that fail during this period will not be retried. Live video and camera connectivity are not affected.
May 15, 4:53 PM
Issues receiving NCIC alerts in Government Solutions Command Organizations
Started: May 13, 2:15 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 13, 3:12 PM
identified
The issue has been identified and a fix is being implemented.
May 13, 3:12 PM
investigating
We are currently investigating this issue.
May 13, 2:15 PM
Issue loading Workplace products
Started: May 12, 6:55 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 12, 7:35 PM
investigating
Workplace is currently degraded. We are actively investigating the issue.
May 12, 6:55 PM
Unable to modify analytics for cameras in European organisations
Started: May 11, 12:06 PM
identified
The issue has been identified and a fix is being implemented.
May 11, 1:55 PM
investigating
We are currently investigating this issue.
May 11, 12:06 PM
Degraded functionality on Command and some cameras showing offline
Started: May 7, 2:52 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 7, 3:15 PM
investigating
We are continuing to investigate this issue.
May 7, 3:05 PM
investigating
We are currently investigating this issue.
May 7, 2:52 PM
Delay processing access events and loading the access page in command.
Started: May 4, 1:39 PM
identified
We are continuing to work on a fix for this issue.
May 4, 5:26 PM
identified
The issue has been identified and a fix is being implemented.
May 4, 4:24 PM
investigating
We are continuing to investigate this issue.
May 4, 1:41 PM
investigating
We are currently investigating this issue.
May 4, 1:39 PM
Delay processing access events
Started: May 4, 1:30 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 5, 2:43 AM
identified
The issue has been identified and a fix is being implemented.
May 4, 8:05 PM
Face detections are degraded for customers in US–based orgs
Started: May 2, 5:11 AM
identified
The issue has been identified and a fix is being implemented.
May 2, 6:29 AM
investigating
We are currently investigating this issue.
May 2, 5:11 AM
LPR not showing new plates detected
Started: May 1, 5:55 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 1, 6:32 PM
identified
The issue has been identified and a fix is being implemented.
May 1, 5:55 PM
April 2026
Preparing archives for download is failing for some users.
Started: Apr 30, 8:49 PM
identified
The issue has been identified and a fix is being implemented.
Apr 30, 8:56 PM
investigating
We are currently investigating this issue.
Apr 30, 8:49 PM
Camera alerts in the European Union region are experiencing delivery failures and increased latency.
Started: Apr 28, 6:11 PM
investigating
We are continuing to investigate this issue.
Apr 28, 10:09 PM
investigating
We are continuing to investigate this issue.
Apr 28, 6:16 PM
investigating
We are currently investigating this issue.
Apr 28, 6:11 PM
Verkada Alarms outage
Started: Apr 22, 6:36 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 22, 7:06 PM
investigating
We are currently investigating this issue.
Apr 22, 6:36 PM
Unable to log into Verkada Command
Started: Apr 22, 5:43 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 22, 6:35 PM
identified
We have identified an infrastructure issue and are working to implement a fix.
Apr 22, 6:12 PM
investigating
Verkada is investigating an issue where some users are unable to login.
Apr 22, 5:43 PM
Analytics products such as Unified Timeline have a delay
Started: Apr 22, 4:17 PM
identified
The issue has been identified and a fix is being implemented.
Apr 22, 4:17 PM
User management page is taking a long time to show new users
Started: Apr 17, 6:57 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 17, 7:18 PM
identified
The issue has been identified and a fix is being implemented.
Apr 17, 7:08 PM
investigating
We are currently investigating this issue.
Apr 17, 6:57 PM
Some users are experiencing intermittent streaming issues in US–based organizations.
Started: Apr 9, 6:31 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 9, 6:41 PM
identified
The issue has been identified and a fix is being implemented.
Apr 9, 6:39 PM
investigating
We are currently investigating this issue.
Apr 9, 6:31 PM
Degraded Performance for Guest in Government Solutions Command Organizations
Started: Apr 8, 6:02 PM
investigating
Guest in Government Solutions Command Organizations is experiencing degraded performance. We are currently investigating.
Apr 8, 6:02 PM
Camera performance degraded
Started: Apr 8, 3:04 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 9, 8:47 AM
identified
We are continuing to work on a fix for this issue.
Apr 9, 1:58 AM
identified
The issue has been identified and a fix is being implemented.
Apr 8, 8:16 PM
investigating
Verkada is investigating instances of LPR results taking an excessively long time to populate, and archives failing to create.
Apr 8, 8:15 PM
Issues loading Command for some US-based Organizations
Started: Apr 8, 12:11 PM
identified
The issue has been identified and a fix is being implemented.
Apr 8, 1:15 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 8, 1:04 PM
investigating
We are currently investigating this issue.
Apr 8, 12:11 PM
Some devices are unable to upgrade firmware
Started: Apr 1, 8:51 PM
investigating
We are currently investigating issues with our over-the-air (OTA) firmware upgrade system. Your devices will still function normally while we resolve these issues.
Apr 1, 8:51 PM
March 2026
Devices reporting offline & firmware updates failing
Started: Mar 31, 9:28 PM
monitoring
A fix has been implemented and we are monitoring the results.
Mar 31, 10:52 PM
identified
We are working on mitigating the issue, we have restored camera firmware upgrade functionality.
Mar 31, 10:25 PM
investigating
We are continuing to investigate this issue.
Mar 31, 10:25 PM
investigating
We are investigating devices falsely reporting as offline in Command, this is affecting multiple product lines including cameras, intercoms and alarms. We are also aware camera firmware updates are failing.
Mar 31, 9:28 PM
Unable to prepare archives for download
Started: Mar 31, 6:58 PM
monitoring
Verkada has implemented a fix and is monitoring results. Normal function for archives should be restored.
Mar 31, 7:09 PM
investigating
Verkada is investigating an issue preventing archives from being prepared for download.
Mar 31, 6:58 PM
Issues with uploading footage for Archives.
Started: Mar 30, 4:08 PM
investigating
We are currently investigating this issue.
Mar 30, 4:08 PM
Some users are unable to perform AI searches in US-based organizations
Started: Mar 26, 9:45 PM
monitoring
A fix has been implemented and we are monitoring the results.
Mar 26, 9:53 PM
identified
The issue has been identified and a fix is being implemented.
Mar 26, 9:46 PM
investigating
We are currently investigating this issue.
Mar 26, 9:45 PM
Issues loading Mailroom Home page on Command
Started: Mar 17, 7:23 PM
investigating
We are continuing to investigate this issue.
Mar 17, 7:31 PM
investigating
Verkada is investigating an issue where users are unable to load the Mailroom Home page on Command. The Mailroom app is not affected.
Mar 17, 7:23 PM
Some users are experiencing issues with Access unlocks and user creation
Started: Mar 16, 8:35 PM
monitoring
We are continuing to monitor for any further issues.
Mar 17, 12:30 AM
monitoring
A fix has been implemented and we are monitoring the results.
Mar 17, 12:17 AM
identified
The issue has been identified and a fix is being implemented.
Mar 16, 9:31 PM
investigating
We are currently investigating this issue.
Mar 16, 8:35 PM
Alarms page crashing after changes to response levels
Started: Mar 12, 4:50 PM
investigating
Verkada engineering is aware of an issue where the alarms page does not load under some circumstances such as changing response levels. We are currently investigating.
Mar 12, 4:50 PM