New Multi-region uptime checks and custom-domain status pages

Verkada Outage History

Daily provider-status observations and published incident history for Verkada.

Operational

Verkada is operational. Verified . Official provider source.

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79.3% of 58 verified observed days had no reported provider issue

90-Day Trend

Jul 24Oct 21

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 76.7% 30 7

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 23 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026
Delays loading Command
minor Observed active window 16h 59m

View incident details and source

Started:

Login System
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Event Based Webhook Delivery Is Delayed
minor Observed active window 1h 55m

View incident details and source

Started:

Events and Notifications
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Some customers are experiencing issues with LPR webhooks
minor Observed active window 1h 1m

View incident details and source

Started:

Camera Analytics
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Issues loading Guest
minor Observed active window 24m

View incident details and source

Started:

Guest
investigating
Guest is experiencing slowness when loading some pages. We are currently investigating
Issues loading Verkada Guest in US Organizations
major Observed active window 2h 2m

View incident details and source

Started:

Guest
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
September 2026
Issues loading Verkada Guest in US Organizations
critical Observed active window 48m

View incident details and source

Started:

Guest
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
Verkada Command AU Shard performance degraded
minor Observed active window 4h 17m

View incident details and source

Started:

Command Mobile
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are investigating degraded performance of Verkada Command on AU shard. US and EMEA organisations are not affected.
Some users are unable to arm/disarm Alarms via keypad
minor Observed active window 58m

View incident details and source

Started:

Alarms
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Video streaming degraded for Verkada Gov orgs
major Observed active window 1h 12m

View incident details and source

Started:

Gov Cloud
monitoring
Verkada engineering staff made an adjustment to infrastructure resource allocation and have restored stability. We will monitor for continued normal operation.
investigating
We are investigating an issue where video streaming is being disrupted for organizations in Verkada Gov environment.
Some customers are experience issues with Classic Alarms in the European region
minor Observed active window 1h 46m

View incident details and source

Started:

Alarms
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.

Legacy Incident Archive

43 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

March 2026
Issues loading Mailroom Home page on Command
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
Verkada is investigating an issue where users are unable to load the Mailroom Home page on Command. The Mailroom app is not affected.
Some users are experiencing issues with Access unlocks and user creation
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Alarms page crashing after changes to response levels
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Verkada engineering is aware of an issue where the alarms page does not load under some circumstances such as changing response levels. We are currently investigating.