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84.6%of 52 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
80.8%
26
5
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We are currently investigating an issue impacting our Bullhorn integration, caused by an ongoing third-party service incident at Bullhorn. As a result, clients using Bullhorn via Broadbean or Pandologic may experience disruptions.
Our team is actively coordinating with Bullhorn support to review resolution options and take out safely full service as quickly as possible. We will provide another update as soon as more information becomes available.
Thank you for your patience and understanding.
Broadbean AdcourierBroadbean New Manage Responses (NMR)Broadbean Old Manage Responses (OMR)Broadbean Parsing
identified
The issue has been identified and our technical team is working on the issue.
Thank you for your patience.
investigating
We are currently experiencing an issue affecting multiple services, including candidate CV forwarding, password reset email delivery, and aspects of the candidate parsing workflow.
Our engineering team is actively investigating the root cause and working on a fix. Users may experience delays or delivery failures for these automated workflows during this time. We will provide another update as soon as we have more information.
A fix has been deployed. We will continue to monitor performance to ensure full stability.
identified
The root cause has been identified, and a fix is currently being implemented. We will provide a status update once the fix is deployed and verified.
investigating
Our engineering teams are actively investigating the issue . Thank you in advance for your patience.
Further updates will be provided as soon as more information is available.
investigating
Our engineering teams are actively investigating the issue . Thank you in advance for your patience.
Further updates will be provided as soon as more information is available.
investigating
We are currently investigating an issue impacting API workflow job acquisitions.
Our engineering teams are actively investigating the issue . Thank you in advance for your patience.
Further updates will be provided as soon as more information is available.
Third party service disruption impacting our support case management
Email SupportPhone SupportWeb Form SupportChat Support
monitoring
A fix has been implemented by our third-party provider, and services are beginning to normalize.
We are closely monitoring system performance and will provide a final update once full recovery is confirmed.
Thank you for your patience.
investigating
We are currently experiencing delays in processing customer support tickets due to a third-party service disruption.
Our team is actively monitoring the issue with the vendor to restore full functionality as quickly as possible. We apologize for the inconvenience and will share updates here as they become available.
20 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
May 2026
FED-2 Job Processing Failure
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating the root cause of the FED-2 job processing failures.
US-PROD (US1) is unresponsive
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented, and the platform is now back online. We are continuing to monitor the system to ensure stability. Thank you for your patience.
investigating
We are currently investigating.
Issue with DMH Application Redirection
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating the issue.
April 2026
504 Gateway Time-out Error in Fed-1 Environment
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented, and the team is currently monitoring the environment.
investigating
We are aware of the 504 errors in Fed-1 and are actively investigating the root cause.
DMH - Email Delivery Failure
majorSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified, and the team is currently working on a fix.
investigating
We are currently investigating the issue.
Users Unable to Log In FED-1
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are actively investigating the issue.
Aiwaire US-1 – Service Down
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating reports of access issues and intermittent service unavailability within the GOV-1 environment. Users may encounter "503 Service Unavailable" errors when attempting to access the API.
Our engineering team is actively working to restore full service.
We apologize for the inconvenience and will provide further updates as they become available.
Can't Login To 'pandoiq.com'
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue
503 Error Impacting Login in Gov 1 Environment
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented, and the team is actively monitoring the situation. Thank you very much for your patience.
investigating
We are currently investigating the issue and will provide updates as they become available.
Analytics Center Performance Issues
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an issue with the Analytic Center.
Our engineering team is actively working to identify the root cause.
We apologize for the disruption and will provide an update as soon as more information is available.
