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84.6%of 52 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
80.8%
26
5
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We are currently investigating an issue impacting our Bullhorn integration, caused by an ongoing third-party service incident at Bullhorn. As a result, clients using Bullhorn via Broadbean or Pandologic may experience disruptions.
Our team is actively coordinating with Bullhorn support to review resolution options and take out safely full service as quickly as possible. We will provide another update as soon as more information becomes available.
Thank you for your patience and understanding.
Broadbean AdcourierBroadbean New Manage Responses (NMR)Broadbean Old Manage Responses (OMR)Broadbean Parsing
identified
The issue has been identified and our technical team is working on the issue.
Thank you for your patience.
investigating
We are currently experiencing an issue affecting multiple services, including candidate CV forwarding, password reset email delivery, and aspects of the candidate parsing workflow.
Our engineering team is actively investigating the root cause and working on a fix. Users may experience delays or delivery failures for these automated workflows during this time. We will provide another update as soon as we have more information.
A fix has been deployed. We will continue to monitor performance to ensure full stability.
identified
The root cause has been identified, and a fix is currently being implemented. We will provide a status update once the fix is deployed and verified.
investigating
Our engineering teams are actively investigating the issue . Thank you in advance for your patience.
Further updates will be provided as soon as more information is available.
investigating
Our engineering teams are actively investigating the issue . Thank you in advance for your patience.
Further updates will be provided as soon as more information is available.
investigating
We are currently investigating an issue impacting API workflow job acquisitions.
Our engineering teams are actively investigating the issue . Thank you in advance for your patience.
Further updates will be provided as soon as more information is available.
Third party service disruption impacting our support case management
Email SupportPhone SupportWeb Form SupportChat Support
monitoring
A fix has been implemented by our third-party provider, and services are beginning to normalize.
We are closely monitoring system performance and will provide a final update once full recovery is confirmed.
Thank you for your patience.
investigating
We are currently experiencing delays in processing customer support tickets due to a third-party service disruption.
Our team is actively monitoring the issue with the vendor to restore full functionality as quickly as possible. We apologize for the inconvenience and will share updates here as they become available.
20 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
PandoIQ Application Performance Degradation
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating this issue.
Application latency and errors in US-Gov-1
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating this issue
July 2026
DMH - Media Processing and Ingestion Delays
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an issue affecting asset processing.
June 2026
Transcription Failures
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented to resolve the service disruption affecting our Transcription Engine.
Our technical team is closely monitoring the results to confirm full stability.
We appreciate your continued patience and will share another update as soon as the issue is fully resolved.
identified
We are continuing to work on a fix for this issue.
identified
We are currently experiencing a service disruption with our Transcription engine.
Users may experience failures or delays in processing transcriptions.
Our technical team is actively working on a fix.
We appreciate your patience and understanding as we work to resolve this quickly.
Database Attribute issue
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating.
May 2026
GA4 Connection Failures in Attribute UK
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are actively investigating this issue.
GA4 Connection Failures in Attribute (US-1)
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating.
Temporary Outage Affecting System Emails
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are pleased to report that the majority of our services are back online and running. As systems fully stabilize, some temporary delays may still be expected. We continue to closely monitor the situation and will provide further updates if necessary.
monitoring
A fix has been implemented, and the team is actively monitoring the platform. We appreciate your patience.
identified
The issue is identified, and a fix is in progress.
investigating
We are currently investigating
PandoIq login is not working
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating this issue.
Analytic Center Access Issue
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating reports of users being unable to access the Analytic Center via the app switcher.
Our engineering teams are actively working to identify the root cause and restore service as quickly as possible.
We apologize for the inconvenience.