New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
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UpCloud Outage History

Uptime record, past incidents, and downtime history for UpCloud.

Checking current status...
80.2% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Feb 25May 25

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 88% 25 3
April 2026 80% 30 6
March 2026 71% 31 9
February 2026 100% 5 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Feb 24 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
[SG-SIN1]: Managed Kubernetes Issue
minor

Started: May 13, 3:26 AM

monitoring
A fix has been implemented and we are monitoring the results.
May 13, 8:20 AM
identified
We have identified the root cause of the issues affecting the Managed Kubernetes service in the SG-SIN1 region. Our team is currently working on a resolution to address the issue. We will provide further updates once the fix is applied.
May 13, 6:11 AM
investigating
We are currently investigating an issue affecting the Managed Kubernetes Service in our SG-SIN1 region. Users may find that their clusters are stuck in a Pending state. Our team is currently investigating the issue to identify the root cause. We will provide additional updates as more information becomes available. We apologise for any inconvenience this may cause.
May 13, 3:26 AM
Control Panel https://hub.upcloud.com/ login issues
minor

Started: May 4, 11:15 AM

monitoring
A fix has been implemented and we are monitoring the results.
May 4, 12:35 PM
identified
We are continuing to work on a fix for this issue.
May 4, 12:28 PM
identified
We are continuing to work on a fix for this issue.
May 4, 12:28 PM
identified
We have identified an issue causing slowness with new logins to our control panel at https://hub.upcloud.com/ And we are currently working on fully stabilising the situation. This may also delay calls to our API, and dependent systems such as Terraform. Please note that this issue does not affect your active cloud services. If you experience any issues, please do not hesitate to contact our support team via email support@upcloud.com. We apologise for the inconvenience.
May 4, 11:15 AM
April 2026
[FI-HEL2]: EUROPE-1 Managed Object Storage Performance Issues
minor

Started: Apr 29, 6:28 PM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 29, 8:43 PM
identified
We are continuing to work on a fix for this issue.
Apr 29, 7:30 PM
identified
We have identified an issue causing latency and timeouts when accessing or managing Managed Object Storage in the Europe-1 region. Users may experience temporary timeouts or failure which management operations or to load bucket details. All other Managed Object Storage regions (Europe-2, Europe-3, US-1, APAC-1) are unaffected. If you have any questions or concerns regarding your services, please reach out to our support team via live chat at https://hub.upcloud.com/ or via email: support@up...
Apr 29, 6:28 PM
[SG-SIN1]: Compute node issue
minor

Started: Apr 22, 3:47 AM

monitoring
Our team continues to be fully engaged and focused on finding a mitigation. To avoid unexpected complications during the recovery process, please refrain from attempting server management operations, including Start, Restart, Shut down, and Force Shutdown. We apologize for the inconvenience and appreciate your patience as we continue working to address the situation. If you have any questions or concerns regarding your services, please reach out to our Support team via Live Chat or via email...
Apr 22, 5:07 AM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 22, 4:53 AM
identified
We have identified an issue with one of the compute nodes in our SG-SIN1 data centre. The problem may cause affected cloud servers to become slow or unresponsive. We are working to bring all affected servers back online and resolve the situation as soon as possible.
Apr 22, 3:47 AM
Issue with new Cloud Server Deployments
minor

Started: Apr 15, 7:44 AM

monitoring
We have been monitoring the fix implemented earlier and all internal systems are performing as expected. All affected services have been fully restored. We will continue to monitor the situation until we can confirm the full resolution of the issue. If you continue to experience any persistent issues with your cloud services in the US-SJO1 region, please reach out to our support team immediately via Live Chat or email support@upcloud.com
Apr 15, 9:00 AM
identified
We have identified the cause of the issue and applied a fix. While we are seeing signs of new Cloud Server deployment operations recovering, we are continuing to work on a permanent resolution to prevent a recurrence. If you have any questions or concerns regarding your services, please reach out to our support team via Live Chat or email support@upcloud.com
Apr 15, 8:09 AM
investigating
We are currently investigating reports of issues affecting the deployment of new Cloud Servers in our US-SJO1 data center. We sincerely apologize for the inconvenience and will share more information as soon as it becomes available.
Apr 15, 7:44 AM
March 2026
[US-NYC1]: Storage backend issue
minor

Started: Mar 31, 1:48 AM

monitoring
A fix has been implemented and we are monitoring the results.
Mar 31, 6:03 AM
investigating
We are investigating a storage backend issue that is affecting some cloud servers in our US-NYC1 data centre.
Mar 31, 1:48 AM
[FI-HEL1]: Compute Node Issue

Started: Mar 16, 7:28 PM

monitoring
We have restored all affected cloud servers to normal operating status and continue to monitor the situation. If your server is still not fully functional, please contact our support at support@upcloud.com or reach out to us via live chat at hub.upcloud.com We apologise for the incident.
Mar 17, 1:38 AM
identified
We are continuing to work on this issue to ensure all services are fully restored to normal operation. Normal operational status has been restored across the majority of our cloud infrastructure and managed services.
Mar 17, 12:36 AM
identified
We are continuing to work on this issue to ensure all services are fully restored to normal operation.
Mar 16, 11:37 PM
identified
We are continuing to work on this issue to ensure all services are fully restored to normal operation.
Mar 16, 10:36 PM
identified
We are continuing to work on this issue to ensure all services are fully restored to normal operation. The earlier fix is still finishing propagating to all managed resources.
Mar 16, 9:34 PM
identified
Our team is working to ensure all services are fully restored and operating normally. We have deployed a fix for the issue affecting the managed resources. It may take a short time for these changes to take effect across all resources. If you have any questions or concerns regarding your services, please reach out to our support team via live chat at hub.upcloud.com or via email: support@upcloud.com
Mar 16, 8:33 PM
identified
We have identified a compute node issue affecting some Cloud Servers, Managed Load Balancers and Managed Kubernetes services in our FI-HEL1 data center. You may experience unresponsive servers, delays or failures in provisioning new resources, or errors when managing existing clusters and load balancers in this zone. We are working to bring all affected services back online and resolve the situation as soon as possible. If you have any questions or concerns regarding your services, please r...
Mar 16, 7:28 PM
[APAC-1]: Object Storage 503 Errors
minor

Started: Mar 16, 12:02 PM

monitoring
We thank you for your continued patience throughout this process and apologize for any impact. The incident is now resolved, and all affected services should be operational. For any further issues, please contact our Support team via live chat or email at support@upcloud.com We are compiling a detailed post-mortem to outline the sequence of events, the steps taken to rectify the situation, and the measures we are implementing to prevent such occurrences in the future. We understand the gra...
Mar 16, 2:32 PM
investigating
We are currently investigating an issue affecting Managed Object Storage in our APAC-1 location, specifically returning 503 errors during operations sporadically. We apologise for the inconvenience and will provide further updates as more information becomes available.
Mar 16, 12:02 PM
[Europe-1] Object Storage
minor

Started: Mar 12, 1:24 PM

monitoring
A fix has been implemented and we are monitoring the results.
Mar 12, 4:36 PM
investigating
We are currently witnessing degraded performance with our Object Storage instances in our Europe-1 zone. We are actively working to resolve this issue as swiftly as possible. We regret any inconvenience this might be causing and thank you for your patience as we work to address this. If you have any questions or concerns, please feel free to contact our 24/7 live Support team in our control panel or by emailing support@upcloud.com.
Mar 12, 1:24 PM