Current answer
UpCloud experienced a minor incident: [FI-HEL2]: File Storage Issues. ServiceAlert observed recovery on Sep 28, 2026.
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Incident Lifecycle
Affected Components
FI-HEL2: File Storages
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Sep 28, 2026 at 3:34 PM UTC
Investigating
We are investigating a File Storage service backend issue that is affecting some File Storage services in our FI-HEL2 data center.
We noticed some unwanted failovers for some File Storage NFS services and as a safety measure we are performing some more failovers to resolve and isolate the remaining issues and return the backend to its normal state.
During these additional failovers for some of FI-HEL2 the File Storage NFS services can happen.
We are sorry for the inconvenience.
We noticed some unwanted failovers for some File Storage NFS services and as a safety measure we are performing some more failovers to resolve and isolate the remaining issues and return the backend to its normal state.
During these additional failovers for some of FI-HEL2 the File Storage NFS services can happen.
We are sorry for the inconvenience.
Sep 28, 2026 at 2:01 PM UTC
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