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Twilio Outage History

Daily provider-status observations and published incident history for Twilio.

Component incident

Twilio has an active component incident; no global outage is indicated. Verified . Official provider source.

Looking for an update now? Check the current status, or follow Twilio for future changes.

0% of 58 verified observed days had no reported provider issue

90-Day Trend

Jul 24Oct 21

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 0% 30 30

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 23 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026
MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States
minor Observed active window 8h 38m

View incident details and source

Started:

MMS Long Code, North America
monitoring
We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada
minor Observed active window 3h 24m

View incident details and source

Started:

MMS Long Code, North America MMS Toll-Free, North America
monitoring
We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to Telus network subscribers in Canada and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Telus network subscribers in Canada. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Telus network subscribers in Canada. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
identified
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Telus network subscribers in Canada. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Telus network subscribers in Canada. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
RCS Delivery Receipt Delays for AT&T
minor Observed active window 2h 28m

View incident details and source

Started:

RCS Messaging
monitoring
Our engineers have mitigated the issue and are monitoring system performance. Delivery receipts and inbound messages are returning to normal for RCS traffic with AT&T. We will provide another update in 2 hours or as soon as more information becomes available.
identified
We have identified an issue with RCS. Users may experience delays in delivery receipts and delays with inbound messages. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
We are investigating an issue with RCS. Users may experience delays in delivery receipts and delays with inbound messages. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy
minor

View incident details and source

Started:

SMS, Europe
monitoring
We have observed a recovery in SMS delivery between a subset of Twilio Long Codes and multiple networks in Italy and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery between a subset of Twilio Long Codes and network subscribers on multiple networks in Italy and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery between a subset of Twilio Long Codes and network subscribers on multiple networks in Italy and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery between a subset of Twilio Long Codes and network subscribers on multiple networks in Italy and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery between a subset of Twilio Long Codes and network subscribers on multiple networks in Italy and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays and delivery failures between a subset of Twilio Long Codes and network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and network subscribers on multiple networks in Italy. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal
minor Observed active window 7h 28m

View incident details and source

Started:

Voice, Europe
monitoring
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Portugal and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Portugal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Portugal. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Portugal. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Portugal. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Voice Call Failures and Post Dial Delay From a Subset of Twilio Mobile Numbers to Brazil
minor

View incident details and source

Started:

Voice, Latin America
monitoring
We have observed a recovery in voice calls from a subset of Twilio Mobile Numbers to network subscribers in Brazil and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in voice calls from a subset of Twilio Mobile Numbers to network subscribers in Brazil and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in voice calls from a subset of Twilio Mobile Numbers to network subscribers in Brazil and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in voice calls from a subset of Twilio Mobile Numbers to network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures and post dial delay from a subset of Twilio Phone Numbers to network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures and post dial delay from a subset of Twilio Mobile Numbers to network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures and post dial delay from a subset of Twilio Mobile Numbers to network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
monitoring
We have observed a recovery in voice calls from a subset of Twilio Mobile Numbers to network subscribers in Brazil and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in voice calls from a subset of Twilio Mobile Numbers to network subscribers in Brazil and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in voice calls from a subset of Twilio Mobile Numbers to network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Mobile Numbers to network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures and post dial delay from a subset of Twilio Mobile Numbers to network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures and post dial delay from a subset of Twilio Mobile Numbers to network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Mobile Numbers to network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures, and post dial delay from a subset of Twilio Mobile Numbers to network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Mobile Numbers to network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Mobile Numbers to network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Mobile Numbers to network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Mobile Numbers to network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Mobile Numbers to network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Voice Call Failures from a Subset of Networks to Twilio Denmark Phone Numbers
minor Observed active window 6h 13m

View incident details and source

Started:

Voice, Europe
monitoring
We have observed a recovery in voice calls from a subset of network subscribers to Twilio Denmark Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing voice call failures from network subscribers to Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing voice call failures from network subscribers to Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing voice call failures from network subscribers to Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing voice call failures from network subscribers to Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil
minor Observed active window 41h 33m

View incident details and source

Started:

SMS, Latin America
identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Surf Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Surf Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 16 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Surf Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Surf Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Surf Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Surf Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Surf Telecom network subscribers in Brazil. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil
minor Observed active window 45h 33m

View incident details and source

Started:

SMS, Latin America
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Failures from Twilio Alphanumeric Sender IDs to Multiple Networks in Turkey
minor Observed active window 25h 0m

View incident details and source

Started:

SMS, Europe
monitoring
We have observed a recovery in SMS delivery from Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in Turkey and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in Turkey. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in Turkey. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric Sender Type to network subscribers on multiple networks in Turkey. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in Turkey. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from Twilio Alphanumeric Sender Type to network subscribers on multiple networks in Turkey and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from Twilio Alphanumeric Sender Type to network subscribers on multiple networks in Turkey and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in Turkey and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in Turkey. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in Turkey. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in Turkey. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in Turkey. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Legacy Incident Archive

793 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

July 2026
On Call Engineers are Investigating
Source not attested
Last archived state: resolved
View archived record details
investigating
Our monitoring systems have detected a potential issue when attempting to add newly purchased phone numbers to their SIP Trunks.. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Direct Send Whatsapp Template Failures
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
Direct Send WhatsApp templates are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
investigating
We are aware of an issue affecting Direct Send WhatsApp templates, where templates are receiving unexpected status updates that are causing message send failures. Customers using Direct Send to send WhatsApp outbound messages may be experiencing failures. Our team is actively investigating the root cause. We will provide another update in 4 hours or as soon as more information becomes available.
investigating
We are aware of an issue affecting Direct Send WhatsApp templates, where templates are receiving unexpected status updates that are causing message send failures. Customers using Direct Send to send WhatsApp outbound messages may be experiencing failures. Our team is actively investigating the root cause. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
We are aware of an issue affecting Direct Send WhatsApp templates, where templates are receiving unexpected status updates that are causing message send failures. Customers using Direct Send to send WhatsApp outbound messages may be experiencing failures. Our team is actively investigating the root cause. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays from Twilio to Liberty Mobile Puerto Rico
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We have observed a recovery in SMS delivery from Twilio to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from Twilio to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from Twilio to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from Twilio to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from Twilio to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays from Twilio to Vonage United States
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We have observed a recovery in SMS delivery from Twilio to Vonage United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from Twilio to Vonage Clearsky United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Vonage Clearsky United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Vonage Clearsky United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays from a Subset of Twilio Alphanumeric and Long Codes to XL Axiata Indonesia
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric and Long Codes to XL Axiata network subscribers in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric and Long Codes to XL Axiata network subscribers in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs and Long Codes to XL Axiatia network subscribers in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to XL Axiata network subscribers in Indonesia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric and Long Codes to XL Axiatia network subscribers in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric and Long Codes to XL Axiatia network subscribers in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs and Long Codes to XL Axiata network subscribers in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs and Long Codes to XL Axiatia network subscribers in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric and Long Codes to XL Axiatia network subscribers in Indonesia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays From a Subset of Twilio Short Codes to Multiple Networks in India
minor Source not attested
Last archived state: resolved
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monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in India and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to multiple networks in India and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in India. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays from Twilio to MTN in Multiple Countries
minor Source not attested
Last archived state: resolved
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monitoring
We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in multiple countries and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to MTN network subscribers in multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to MTN network subscribers in multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to MTN network subscribers in multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to MTN network subscribers in multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to MTN network subscribers in multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS and MMS Delivery Delays and Failures from Twilio to T-Mobile United States
minor Source not attested
Last archived state: resolved
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monitoring
We have observed a recovery in SMS and MMS delivery from Twilio to T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS and MMS delivery delays from Twilio to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS and MMS delivery delays from Twilio to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS and MMS delivery delays from Twilio to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Unexpected pauses in Conference Recordings
minor Source not attested
Last archived state: resolved
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monitoring
Unexpected pauses in Conference Recordings is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
identified
Conference customers are still experiencing unexpected pauses in Conference recordings. As a result, some recordings may be incomplete with audit logs showing additional pause actions. We expect to provide another update in 2 hours or as soon as more information becomes available.
identified
Conference customers may be experiencing unexpected pauses in Conference recordings. As a result, some recordings may be incomplete with audit logs showing additional pause actions. We expect to provide another update in 1 hour or as soon as more information becomes available.
Voice Call Failures from Twilio Phone Numbers to Portugal
minor Source not attested
Last archived state: resolved
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monitoring
We have observed a recovery in voice calls from Multiple network subscribers to Twilio Phone Numbers in Portugal and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available
monitoring
We have observed a recovery in voice calls from Multiple network subscribers to Twilio Phone Numbers in Portugal and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in voice calls from Multiple network subscribers to Twilio Phone Numbers in Portugal and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in voice calls from Multiple network subscribers to Twilio Phone Numbers in Portugal and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures from Multiple network subscribers to Twilio phone numbers in Portugal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures from Multiple network subscribers to Twilio phone numbers in Portugal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hour or as soon as more information becomes available.
identified
wilio customers may be experiencing voice call failures from Multiple network subscribers To Twilio phone Numbers in Portugal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hour or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures from Multiple network subscribers To Twilio phone Numbers in Portugal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Portugal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Portugal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Portugal. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.