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Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil

Minor Impact Monitoring Ongoing per provider October 19, 2026
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Current answer

Twilio experienced a minor incident: Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil. The provider currently marks this incident Monitoring.

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Incident Lifecycle

Investigating Investigating Investigating Identified Identified Identified Identified Identified Identified Identified Monitoring Monitoring Monitoring
Affected Components
Voice, Latin America

Incident Timeline

Monitoring
We have observed a recovery in voice calls from a subset of Twilio Mobile Numbers to network subscribers in Brazil and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
Oct 20, 2026 at 4:58 AM UTC
Monitoring
We have observed a recovery in voice calls from a subset of Twilio Mobile Numbers to network subscribers in Brazil and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 20, 2026 at 12:57 AM UTC
Monitoring
We have observed a recovery in voice calls from a subset of Twilio Mobile Numbers to network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 19, 2026 at 10:51 PM UTC
Identified
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Mobile Numbers to network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 19, 2026 at 10:00 PM UTC
Identified
Twilio customers may be experiencing voice call failures and post dial delay from a subset of Twilio Mobile Numbers to network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 19, 2026 at 9:44 PM UTC
Identified
Twilio customers may be experiencing voice call failures and post dial delay from a subset of Twilio Mobile Numbers to network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 19, 2026 at 8:44 PM UTC
Identified
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Mobile Numbers to network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 19, 2026 at 8:00 PM UTC
Identified
Twilio customers may be experiencing voice call failures, and post dial delay from a subset of Twilio Mobile Numbers to network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 19, 2026 at 7:00 PM UTC
Identified
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Mobile Numbers to network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 19, 2026 at 5:33 PM UTC
Identified
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Mobile Numbers to network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 19, 2026 at 4:31 PM UTC
Investigating
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Mobile Numbers to network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 19, 2026 at 4:29 PM UTC
Investigating
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Mobile Numbers to network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 19, 2026 at 2:29 PM UTC
Investigating
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Mobile Numbers to network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 19, 2026 at 1:29 PM UTC
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