Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal
View the provider incident record →Current answer
Twilio experienced a minor incident: Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal. ServiceAlert observed recovery on Oct 19, 2026.
Looking for an update now? Check the current status, or follow Twilio for future changes.
Incident Lifecycle
Affected Components
Voice, Europe
Incident Timeline
Monitoring
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Portugal and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 19, 2026 at 8:30 PM UTC
Identified
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Portugal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 19, 2026 at 8:30 PM UTC
Investigating
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Portugal. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 19, 2026 at 6:06 PM UTC
Investigating
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Portugal. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 19, 2026 at 4:06 PM UTC
Investigating
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Portugal. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 19, 2026 at 3:06 PM UTC
Was your business affected by this Twilio outage?
Follow Twilio and route available status alerts to email or a team channel.